Project Officer

About us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the role

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator.

Investigation Services delivers compliance and enforcement functions including investigating businesses and individuals alleged to have breached consumer protection law in Victoria.

Reporting to the Operations Manager, the role of a Project Officer is responsible for supporting the core operational requirements of the branch and the delivery of its program of work.

This role will assist with the development, implementation and monitoring of the learning and development initiatives, related continuous improvement practices and relevant projects within the branch.

The Project Officer works with key internal stakeholders across the branch and wider division.

About you

To be considered for the role, you must be able to demonstrate :

• Assesses situations and identifies the best systems tools for analysing, understanding the system and addressing problems
• Resolves issues through deep understanding or interpretation of existing guidelines. Where guidelines are not available, analyses ideas available and takes action through self, or in consultation with others to resolve problems
• Defines tasks to be delivered to meet agreed outcomes; coordinates and guides others in the execution of work activities; monitors progress of tasks against plans and takes corrective action when required
• Demonstrated experience in supporting integrated business functions in a regulatory environment a would be highly regarded.

Key accountabilities

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date 11 : 59pm on 3rd September 2024. All applications should include :

In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access.

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.