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Network Engineer

ServiceNowSydney, Australia

5 days ago

Job description

What you get to do in this role

Operate and troubleshoot multivendor network to identify and resolve issues quickly.
Validate problem descriptions and perform detailed problem diagnosis; track and update problems in troubleticketing system.
Perform investigations into functionality that is not working as desired.
Review consult and prepare for planned change introduction to production environment.
Partner with teams to plan and execute software code upgrades and device maintenance.
Maintain automations to investigate and resolve alerts and issues on the network
Maintain internal tools to assist with operating the network infrastructure at scale
Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.
Design and deploy networks based on business and technical requirements.
Partner with project and program managers to meet overall timelines and resolution of issues.

Qualifications :

To be considered for this role we are after someone with

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.

The candidate should have a good foundation in networking including routing switching security and load balancing. The following is a list of requirements for this role :

Routing (BGP / OSPF / ISIS / MPLS)

Switching

Juniper / Cisco experience

Load Balancers

Firewall

Nice to have

Automation : Ansible / Python

Linux

Good at performing troubleshooting in fastpaced environment under pressure by understanding nature of issue or traffic flow based on information shared by nontechnical audiences.

Handson experience with TCP / IP protocols including capturing and analyzing traffic with Wireshark and / or other tools.

Possess a good understanding of and have experience with most of the following network technologies : BGP OSPF ISIS HSRP / VRRP IPSEC SNMP etc.

Familiarity with Cisco IOS / NXOS JunOS PANOS / FortiOS operating systems required.

Ability to work and troubleshoot on multivendor network comprising of Cisco Juniper Pal Alto ADC etc.

Experience with one or more cloud computing technologies (Azure / AWS / Google Cloud Platform) automation / scripting & Linux is big plus

Perform weekend shift(s) or participate in rotating on call schedule with other members of the team including weekends.

Ability to utilize network monitoring applications such Cacti Splunk

Ability to partner with peers who are globally distributed.

Passion for customer experiences and focus on delivering high quality support.

Strong communication skills and empathy for customers.

Ability to learn new technology in a fastpaced environment.

Ability to deal with ambiguity.

Why ServiceNow

ServiceNows DNA is built in purpose and values. We offer a culture of belonging inclusivity collaboration and customer focus.

Worklife balance and wellbeing are our topmost priorities.

We offer flexible work arrangements.

We provide competitive compensation generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : Employment Type :

Fulltime

Key Skills

Load Balancing,Routing Protocols,Network Administration,Network Engineering,BGP,LAN,Computer Networking,IPsec,OSPF,Cisco ASA,Juniper,MPLS

Experience : years

Vacancy : 1

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Network Engineer • Sydney, Australia