Dior Experience ExpertDior • Australie

Dior Experience Expert

Dior • Australie

14 days ago

Job description

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator : that of a more beautiful and happier world.

You will also consolidate our vision : to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as a designer of dreams :

Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world

Design your dreams with Dior.

Job responsibilities

Your Impact

Within the Events & Client Experience function, the Dior Experience Expert is responsible for delivering elevated, immersive and ultra-premium Dior brand experiences across key events, activations and in-store moments.

This role is crucial in bringing the House of Dior to life through storytelling, expert product knowledge and exceptional client engagement, directly contributing to client acquisition, loyalty, and commercial performance.

The Dior Experience Expert works closely with key functional partners including Eventing, Retail, Education, Marketing, Account Management teams, and retail partners to ensure every client interaction reflects Dior’s luxury standards and excellence.

JOB RESPONSIBILITIES – Day-to-Day Missions

Deliver immersive Dior events including Beauty Classes, Masterclasses, pop-ups, VIP events and boutique openings, from setup through to client engagement and sell-through (~40%).

Animate Dior storytelling through expert product demonstrations, application techniques and tailored recommendations to drive conversion and client loyalty (~20%).

Partner with the Eventing Team to achieve KPIs across events, including client bookings, outreach, recruitment and sales performance (~15%).

Lead Private Client and PEX selling initiatives, acting as a key advocate for PEX outreach and sell-through across events and activations (~10%).

Support retail performance during quieter periods through in-store activity, including sampling, traffic stopping, prospect recruitment and key business drivers (~15%).

The responsibilities outlined in this job description are subject to change based on business needs and ongoing projects.

Profile

Experience

Ideally, you will have 3–5 years’ experience as a Skincare & Fragrance Expert, Make-up Artist or similar luxury beauty role , with strong exposure to premium client engagement and events.

Soft Skills aligned with our Values

Create Passionately

Creative & Innovative

Resilient

Lead with Audacity

Confident presence and public speaking capability

Strong stakeholder engagement

Craft Together with Joy

Teamwork & collaboration

Strong communication & interpersonal skills

Cultivate Triumphant Inclusivity

Learning agility

Empathy and client sensitivity

Excel for Ultimate Luxury

Exceptional attention to detail

Commercial & numerical awareness

Commit & Act to Re-Enchant the World

Adaptability

Problem solving

Hard Skills

Expert knowledge of skincare, fragrance and / or make-up application techniques

Strong clienteling and sales capability within a luxury retail environment

Confident presentation and facilitation skills for group sessions and masterclasses

Ability to track and deliver against KPIs and commercial objectives

Create a job alert for this search

Dior Experience Expert • Australie