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KRS Relocation Coordinator

KRS Relocation Coordinator

Kent Removals & StorageNone, Australia
18 days ago
Job description

Overview

Work options : Hybrid

Work from the Kent Darwin office and home.

Kent Relocation Group – KRS is a tailored relocation coordination service focused on delivering exemplary customer service. This role is based in Darwin with hybrid flexibility to work from home and the Darwin office.

Responsibilities

  • Displaying a flare for customer service to support our clients during the stressful process of relocating
  • Liaise with suppliers and develop relationships to ensure the best client experience
  • Acknowledge requests, respond to issues and handle escalations with a solution focused mindset
  • Accurately and methodically entering client details in accordance with our IT platform

About You

Ideally you will have previous experience with client coordination within the relocation or travel industry. This role will come with a full induction and 2-week training program to get the individual up to speed.

What We Hope You Have

  • You must be located in Darwin to service our Darwin Accounts
  • Open willingness to train and learn new ways of working
  • Clear and friendly communication over the phone
  • Confidence dealing with people of all levels
  • A logical approach that reassures clients around expectations and process
  • A time management expert who can prioritise and step it up when it’s busy
  • We focus on training and development. This is a great opportunity to step into a client coordinator and customer service role that will set you up for success for the next step in your career.

    About Us

    Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation. We have over 400 employees and contractors across almost 20 locations, with specialised business units supporting operations. We invest in technology and people and aim to innovate and drive the industry forward.

    Benefits

  • We offer a competitive salary plus super and bonus scheme
  • Our Kent CARE Program is dedicated to staff wellbeing and mental health
  • Numerous employee reward platforms
  • Salary packaging and salary sacrificing
  • Early wage access
  • Corporate discounts for utilities and health insurance
  • Staff discounts on storage and removals services
  • Novated Leasing
  • Company wide recognition program
  • We believe in inclusiveness and workplace equality
  • Investment in digital technology
  • 5 star rated onboarding experience
  • 1 in 3 roles are filled internally
  • Diverse business areas with career opportunities
  • Job details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Other
  • Industries : Truck Transportation
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