Moneycare Team Leader – Sydney

Number of Positions Available :

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

Moneycare is The Salvation Army’s (Salvos) national financial counselling and financial capability program which seeks to alleviate hardship and build long term resilience . The Salvos understands that everyone’s financial situation is different. Our evidence-based methods are professional, caring and have a holistic impact on the lives of t hos e who come to us seeking assistance .

About The Role

We are seeking an experienced Team Leader to oversee Moneycare’s Sydney service, leading and supporting a team to deliver high-quality financial counselling with professionalism and compassion. The role ensures compliance with Salvation Army, Moneycare and regulatory standards while fostering continual improvement.

Working with state and national management, you will drive service efficiency, support funding submissions and establish new programs . Alongside leadership responsibilities, you will maintain a caseload to meet accreditation requirements, providing holistic counselling that addresses broader life issues. This position requires autonomy in managing administration, scheduling and reporting, while remaining aligned with TSA values and mission.

This full time, permanent role reporting to the State Manager based in Sydney , NSW . Salary is based on SCHADS Level 6 .

How you will make an impact

Team Leadership : Drive operational excellence, foster collaboration, and champion continual improvement.

Service Development : Support funding applications and establish new services when funding is secured.

Casework Supervision : Ensure effective performance and wellbeing of team members.

Training & Support : Mentor and empower staff to meet professional standards and deliver high-quality client services.

Holistic Counselling : Maintain a caseload and provide client-centred financial counselling.

Administration & Reporting : Manage scheduling, reporting, and compliance requirements.

What you will bring

Diploma of Financial Counselling

Experience in welfare, community services, counselling, or business / finance

Demonstrated success in leading teams within a community service environment

Strong communication skills with the ability to inspire confidence in clients and staff

Commitment to professional standards, TSA mission, and values

Willingness to travel for training and development activities

Relevant State Working with children check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including :

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

Access to EAP and health & wellness initiatives incl Fitness Passport

Ongoing training and development opportunities that enhance on the job skills and proficiency .

Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.