Operations Manager - Cleaning, Perth WA

We are seeking a motivated and detailoriented  Operations Manager  to join our team in Perth. In this role you will be monitoring and controlling the overall performance of managers supervisors leading hands and cleaning standards across your allocated worksites. Youll be responsible for contributing to and supporting the Companys strategic growth objectives at a localised level supporting wider company targets and sales budgets.

What Youll Be Doing :

Operation Management :   Manage the daytoday operations across worksites ensuring contract performance service quality and compliance with company and client KPIs.

Client Relationship Management :  Serve as a point of contact for clients addressing concerns promptly and maintaining longterm partnerships.

Quality Assurance & Site Inspections :  Conduct regular site inspections monitor service delivery quality and oversee corrective actions to address deficiencies.

Budget & Contract Management :  Support budgeting processes and provide updates to duty lists and contract terms as needed.

Staff Support & Leadership :  Provide training support and leadership to site staff and managers.

CRM & Reporting :  Maintain CRM systems (e.g. HubSpot) and review operational report to ensure compliance and transparency.

Business Development :  Assist with tender inputs and identify opportunities to grow the business in key sectors and new markets.

Collaboration :  Work closely with Operations Quality and EHS teams to meet safety quality and performance targets.

Qualifications :

We would love to meet you if you can confidentially show us that you hold these essential skills :

• Excellent organisation and communication skills.
• Managerial and leadership skills.
• Minimum 5 years experience within Management preferably in positions within the Cleaning Industry.
• Ability to work independently and collaboratively in a fastpaced environment.
• Ability to be organised and be able to meet deadlines.
• Ability to identify customer needs and challenges.

Additional Information :

Please apply with your uptodate resume suitable candidates will be contacted directly.

Respectfully we will not be engaging with recruitment agencies at this time.

BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and / or Torres Strait Islanders to apply.

Remote Work : Employment Type :

Fulltime

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Experience : years

Vacancy : 1