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Commercial Insights Manager

Commercial Insights Manager

TPG TelecomNorth Sydney, NSW
30+ days ago
Job type
  • Full-time
Job description

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity

This role will work with a variety of different stakeholders across the business to harness Vodafone’s customer data to help identify commercial growth opportunities. Your work will have a direct impact on shaping the future of TPG customers and will help shape key commercial business decisions and activities.

The ideal candidate will have strong database / technical skills, be naturally analytical and curious about data and demonstrate a passion to turn analysis into actionable insights. Most important, is the ability to apply logical and structured thinking to new problems and ambiguity and to leverage your commercial acumen to help refine your analysis and work.

Responsibilities

  • Analyse and interpret large, complex datasets to reveal trends and correlations
  • Work with key stakeholders to gather the right insights about competitor and market behaviour
  • Examine customer behaviour using internal datasets
  • Driving development of machine learning techniques to model customer behaviour and preferences
  • Using historic data and relevant statistical frameworks to forecast key trends and predict future events
  • Continue to build out and update industry knowledge on data analytics and leverage into daily work
  • Support more junior members in the team and coach them if necessary, around data interrogation or analysis
  • Investigate performance of current products and translate insights into specific improvement suggestions / new feature proposals
  • Assist your manager to drive the right revenue forecasts for the company

Knowledge & Experience

  • Experience in solving large analytical problems using statistical, predictive analytical models or other quantitative methods
  • Demonstrated experience in handling large datasets, understanding data structures, testing for data quality is essential
  • Fluency in SQL database interrogation with solid programming skills (e.g. Python) and script writing
  • Good team working attitude with the ability to work proactively under own initiative in a fast paced environment
  • Strong stakeholder management skills including the ability to advise and manage your projects autonomously
  • This position is suited to someone with a strong data background and an interest in commercial

    • Benefits and perks

  • Flexible hybrid way of working (from home and office)
  • Stay Connected Mobile’ – Access to a free mobile plan
  • Stay Connected NBN’ – Access to a free NBN 100 plan
  • Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
  • Access to TPG Learning Hub platform and internal development opportunities
  • Access to Corporate Partner Discounts

    • We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.

    We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

    Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

    LI-Hybrid #LI-SM1