Itsm Release Management Lead

The Aged Care Quality and Safety Commission (ACQSC) is seeking an ITSM Release Management Lead.

Key Responsibilities :

• Plan, manage, and coordinate all activities related to the technology release process, including scheduling, communication, and documentation for RBAC and other digital products.
• Define and implement release management processes and ensure adherence to the best practice process is followed across all teams.
• Collaborate with project managers and operational stakeholders to identify potential risks and issues in the release pipeline and mitigate them effectively.
• Facilitate release planning meetings and post-release reviews to gather feedback and improve processes.
• Work with project managers and operational stakeholder teams to provision and maintain environments, ensuring that they align with project requirements.
• Provide regular updates to stakeholders on the status of releases, including risks, issues, and key milestones.
• Maintain comprehensive documentation for all release and environment management processes, including configuration management, deployment procedures, and rollback plans.
• Ensure that all releases comply with regulatory requirements, security policies, and internal standards.
• Conduct audits and reviews of release processes and environments to identify areas for improvement and ensure continuous compliance.
• HOW TO APPLY

Please update your CV to highlight your previous work experience to demonstrate your suitability for this role. You will be required to provide a written summary of no more than 3000 characters to demonstrate your capability and capacity for the role by addressing the Key Responsibilities in the Job Description.