Talent.com
This job offer is not available in your country.
Regional Service Planner Team Lead

Regional Service Planner Team Lead

Rentokil InitialPerth, WA, AU
5 days ago
Job type
  • Full-time
Job description

Our Perth team has an exciting opportunity available for an organised, efficient and dedicated Service Planner Team Leader. The successful candidate will be working in a supportive company culture and will be reporting to the Business Manager.

In this role you will be responsible for :

  • Supervising a team of 3-4 Service Controllers / Support Coordinators
  • Organising and scheduling regular servicing for our clients
  • Manage the planning and allocation of service runs and scheduling to achieve a minimum of 98.5% State of Service
  • Handling all paperwork and administration related to servicing activities
  • To oversee the scheduling of adhoc job work, Initial Installations, Complaint Call Backs etc to ensure continued planning schedules are maintained
  • Ensuring coordination of the Service Technician's routes is achieved effectively and productively
  • Daily communication with the Service Technicians to provide information, changes, queries, stock or equipment issues etc
  • Ensure end of month duties are completed

The ideal candidate will possess :

  • Previous experience in a Supervisory or Management role
  • Exceptional written & verbal communication skills
  • Exceptional organisation and time management skills
  • Attention to detail and problem solving
  • Intermediate Microsoft Office skills
  • Ability to multi-task in a fast paced environment
  • Versatility to build rapport with stakeholders at all levels
  • Relevant experience within a call centre
  • About us

    At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

    From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

    We operate three brands : Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

    If you are looking for an exciting role with the opportunity to advance your career with a global & reputable company, then this is the role for you! APPLY NOW!