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Food & Beverage Supervisor
Food & Beverage SupervisorAccorHotel • Mascot, New South Wales, Australia
Food & Beverage Supervisor

Food & Beverage Supervisor

AccorHotel • Mascot, New South Wales, Australia
1 day ago
Job description

Job Description

Join the team delivering premium hospitality within the Qantas Lounges at Sydney Airport. As a Full Time - Food & Beverage Supervisor, you’ll lead day‑to‑day operations to ensure an exceptional guest experience while supporting your team, maintaining service quality, and enhancing productivity.

Your day to day

  • Lead and support the team to deliver high‑quality Food & Beverage service aligned with Qantas and Accor brand standards.
  • Maintain strong knowledge of Qantas service expectations and ensure delivery matches consistently.
  • Act as a point of contact for guest feedback, operational challenges, and daily communication needs.
  • Run briefings and deliver daily training sessions to build team capability.
  • Ensure the lounge is always service‑ready : grooming standards met, equipment clean and organised, and glassware polished.
  • Uphold all health, safety, compliance, and brand standards, ensuring policies and procedures are consistently followed.

Qualifications

What we need from you

  • Unrestricted Australian working rights (no sponsorship available).
  • 1–2 years’ supervisory experience in a hotel restaurant or high‑quality dining environment.
  • Experience working across rotational shifts in busy, all‑day dining or à la carte operations.
  • Familiarity with restaurant Point-of-Sale systems.
  • Physically capable of being on your feet for extended periods, with frequent bending / kneeling and the ability to lift up to 20kg.
  • Flexibility to work weekends and public holidays as required.
  • Strong organisational ability with skills in managing multiple priorities and tight deadlines.
  • Meets all local food handling and alcohol service regulations, including being above the legal serving age and fluent in local language.
  • Confident, warm, and engaging communicator who builds rapport easily.
  • NSW Responsible Service of Alcohol (RSA) certification.
  • Additional Information

    Employee Benefits for your hard work!

  • Work with two iconic businesses and experience the buzz of the working in the Aviation industry
  • Great Staff Travel Benefits (T&C Apply)
  • Access to staff duty-free store
  • Free meal and coffee on shifts
  • Hotel discounts (staff rates) at over 3000 hotels globally
  • Partnership discounts with companies such as Europcar, Google, and more..
  • You will be engaged to work under the Hospitality Industry (General) Award [MA000009]

    Note : Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system  (Will be reimbursed once approved)  in order to gain ASIC certification.

    If you would like to be a part of our team, please apply now.

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    Food Beverage Supervisor • Mascot, New South Wales, Australia

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