Talent.com
Associate Dynamics 365 CE / Power Platform Functional Consultant
Associate Dynamics 365 CE / Power Platform Functional ConsultantNTT • Sydney, New South Wales, Australia
Associate Dynamics 365 CE / Power Platform Functional Consultant

Associate Dynamics 365 CE / Power Platform Functional Consultant

NTT • Sydney, New South Wales, Australia
11 days ago
Job description

JOB DESCRIPTION

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

We are seeking expressions of interest from experienced Associate Dynamics 365 Customer Engagement (CE) / Power Platform Functional Consultant to support the delivery of Microsoft Dynamics 365 and Power Platform solutions, including emerging AI-enabled capabilities such as Copilot and agents.

This role is ideal for a consultant early in their Dynamics 365 career who is building strong functional foundations, developing consulting skills, and gaining hands-on experience across Sales, Customer Service, Power Platform, and AI-assisted CRM scenarios.

The Associate Consultant works under the guidance of senior consultants and solution architects, contributing to delivery outcomes while progressively increasing autonomy and responsibility. This is your first step in a consulting career at NTT DATA.

Primary duties

Client engagement and functional consulting

  • Support client workshops, interviews, and discovery sessions to understand business processes and requirements
  • Assist in documenting requirements, user stories, acceptance criteria, and process flows
  • Participate in client demos, showcases, and playback sessions to build confidence in client-facing communication
  • Support user adoption activities through documentation, guides, and training support

Solution design and delivery

  • Configure Dynamics 365 CE components (e.g. entities, forms, views, business rules, workflows) under supervision
  • Assist with Power Platform components such as Power Automate flows, Power Apps, and basic Power BI artefacts
  • Support the configuration and validation of Copilot-enabled features within Dynamics 365 CE modules
  • Gain hands-on exposure to agent-based scenarios (e.g. Customer Service Copilot, knowledge suggestions, summarization)
  • Support solution architects and senior consultants in ensuring functional designs are implemented as intended
  • Testing and delivery support

  • Assist with test case creation, execution, and defect logging
  • Support user acceptance testing
  • Help ensure functional solutions meet defined acceptance criteria and quality standards
  • Maintain accurate delivery documentation and update configuration records
  • Capability building and knowledge contribution

  • Actively build foundational knowledge of :
  • Dynamics 365 Sales and Customer Service
  • Power Platform (Power Apps, Power Automate, Power BI)
  • Copilot concepts, responsible AI principles, and agent fundamentals
  • Participate in internal knowledge sharing, training sessions, and certifications
  • Apply learning from Microsoft documentation, release waves, and supervised delivery experience
  • Presales and practice support

  • Support presales activities such as demo preparation, documentation, and research
  • Assist in preparing solution descriptions and functional inputs for proposals
  • Contribute to internal assets, templates, and reusable delivery artefacts
  • Experience and skills

    Required experience

  • Exposure to Dynamics 365 CE and / or Power Platform through project work, internships, or graduate roles
  • Understanding of basic CRM concepts (customers, cases, leads, opportunities, workflows)
  • Foundational understanding of Power Platform capabilities
  • Awareness of Copilot and AI concepts within Dynamics 365 CE
  • Strong written communication skills and willingness to engage with clients
  • Ability to learn quickly and work effectively within a delivery team
  • Desired experience

  • Hands-on exposure to Dynamics 365 Sales or Customer Service configuration
  • Experience building simple Power Automate flows or Power Apps
  • Exposure to Copilot features, AI-assisted CRM scenarios, or agent concepts
  • Internship, graduate program, or early-career consulting experience
  • Key attributes

  • Curious and motivated to learn Dynamics 365, Power Platform, and AI-enabled CRM
  • Comfortable receiving feedback and applying it to improve delivery quality
  • Structured, detail-oriented, and reliable in delivery support tasks
  • Developing consulting growth mindset and focus on business value
  • Enthusiastic about AI and Copilot, with a practical, responsible approach
  • Workplace type : About NTT DATA

    NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

    Equal Opportunity Employer

    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

    Third parties fraudulently posing as NTT DATA recruiters

    Create a job alert for this search

    Associate Dynamics 365 CE Power Platform Functional Consultant • Sydney, New South Wales, Australia

    Similar jobs
    Solution Architect - Dynamics 365

    Solution Architect - Dynamics 365

    Latitude IT • Sydney, NSW, AU
    Collaborative, supportive, Values driven environment.Great coffee (and a variety of tea) and fresh fruit.Avoid the traffic : we are outside the CBD and close to public transport.Long term transforma...Show more
    Last updated: 5 days ago
    SAP SuccessFactors Functional Specialist Consultant

    SAP SuccessFactors Functional Specialist Consultant

    White Bay • Sydney, NSW, AU
    A leading SAP cloud solutions partner with a national presence and a reputation for HRIS transformation expertise is growing their Sydney-based team. Known for their people-first culture, supportive...Show more
    Last updated: 5 days ago
    SCM Functional Consultant

    SCM Functional Consultant

    Cognizant • Sydney, NSW, AU
    What makes Cognizant a u to work? The combination of rapid growth and an nique place international and innovative environment! This is creating many opportunities for people like YOU — people with ...Show more
    Last updated: 5 days ago
    Consultant

    Consultant

    Escient • Sydney, NSW, AU
    At Escient, we believe the most meaningful success is the kind that’s shared.We’re a purpose-led consultancy, helping organisations navigate complexity, embrace change, and deliver positive impact ...Show more
    Last updated: 5 days ago
    Senior Systems Consultant

    Senior Systems Consultant

    University of Sydney • Darlington, NSW, AU
    Full time, 2 year fixed term opportunity.Utilise your expertise to provide support for Human Resource Workforce Systems users across the University through ensuring usability, data integrity, accur...Show more
    Last updated: 5 days ago
    D365 Program Lead (Architecture)

    D365 Program Lead (Architecture)

    Davidson • Sydney, NSW, AU
    D365 Program Lead (Architecture).This is a rare opportunity to lead architecture for a large-scale, multi-year digital transformation within the health sector. Our client is embarking on a greenfiel...Show more
    Last updated: 5 days ago
    Dynamics 365 | Multiple Opportunities Available

    Dynamics 365 | Multiple Opportunities Available

    Deloitte • Sydney, NSW, AU
    Shape the Industry - Join a top practice in digital experiences using Agentic AI and Microsoft Technology.Get Training and Mentoring - Access coaching and industry-leading training to enhance your ...Show more
    Last updated: 1 day ago
    Senior VMware Consultant – VCF

    Senior VMware Consultant – VCF

    Green Light • Sydney CBD, NSW, AU
    We’re looking for a Senior Consultant to join our Professional Services Team with deep expertise in VMware Cloud Foundation and strong consulting skills to deliver high-impact solutions.If you thri...Show more
    Last updated: 5 days ago
    SAP SuccessFactors Consultant - SAP Preferred Success Functional Specialist

    SAP SuccessFactors Consultant - SAP Preferred Success Functional Specialist

    The Body Shop • North Sydney, NSW, AU
    At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h...Show more
    Last updated: 5 days ago
    Hubspot Consultant

    Hubspot Consultant

    Ambition • Sydney, NSW, AU
    Are you an experienced Hubspot consultant looking for your next challenge?.Do you enjoy working closely with customers to help them get the best out of their CRM investment?.Do you want to work wit...Show more
    Last updated: 5 days ago
    Dynamics 365 BC Senior Functional Consultant

    Dynamics 365 BC Senior Functional Consultant

    Brennan • Sydney, NSW, AU
    Australia's largest privately owned System Integrator.Work from any of Brennan's Australian offices.Pipeline of projects - Start ASAP. At Brennan, we aim to lead, not follow.One of the ways we do th...Show more
    Last updated: 5 days ago
    D365 F&O Techno Functional Consultant

    D365 F&O Techno Functional Consultant

    Allura Partners • Sydney CBD, NSW, AU
    D365 F&O Techno Functional Consultant : Perm / Fast Turnaround / D365 Ownership.Our client is a well-established, purpose-driven organisation operating at national scale.With an unwavering commitm...Show more
    Last updated: 5 days ago
    Senior Consultant, Resource Management / Workforce Planning

    Senior Consultant, Resource Management / Workforce Planning

    Ashurst • Sydney, NSW, AU
    Job Title Senior Consultant, Resource Management / Workforce Planning ...Show more
    Last updated: 5 days ago
    SCM Functional Consultant

    SCM Functional Consultant

    COGNIZANT • Sydney CBD, NSW, AU
    What makes Cognizant a u to work? The combination of rapid growth and unique place international and innovative environment! This is creating many opportunities for people like YOU — people with an...Show more
    Last updated: 5 days ago
    Dynamics Power Pages Developer

    Dynamics Power Pages Developer

    Paxus • Sydney CBD, NSW, AU
    We welcome applications from candidates located anywhere in Australia!!.We are seeking an experienced Dynamics 365 and Power Platform Developer to join a collaborative and fast-paced digital team.T...Show more
    Last updated: 5 days ago
    D365 CE Technical Consultant

    D365 CE Technical Consultant

    NCS Australia • Sydney, NSW, AU
    At NCS Australia, we believe in doing technology services better.Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart.Our team brings this beli...Show more
    Last updated: 5 days ago