Communications and Members’ Support Officer, Clerk Grade 1/2 – Parliament of NSW – Sydney (multiple positions)

• Multiple temporary full-time positions for 12 months, with the possibility of ongoing employment
• $70,694 – $72,772 per annum[A1] [A2] , plus employers contribution to superannuation and annual leave loading
• Based at NSW Parliament, Sydney CBD
• The Department is committed to helping employees achieve a work/life balance and requests for flexible work arrangements will be considered.

Our vision at the Legislative Assembly is to be leaders in the delivery of parliamentary democracy and community engagement. Our values are integrity, respect and excellence, and this is reflected in our positive and supportive work culture. Our 2023 People Matter Survey found that 91% of our employees would recommend the Legislative Assembly as a great place to work. This is 28% higher than the rest of the public sector. We also have an employee engagement rate of 85%, which is 20% higher than the rest of the sector.

The Legislative Assembly supports flexible work, with work from home arrangements for staff considered.

About the position
The Communications and Members’ Support Officer performs an important function in the Department of the Legislative Assembly. They provide administrative, communications and research support to the operations of the House, Committees, and Members, and are assigned to one of the Department's three business units (with the opportunity for rotation subject to business needs).

The Communications and Members’ Support Officer assigned to the House and Procedure business unit provides administrative support and research assistance to Legislative Assembly Members, supports the delivery of procedural training, and is responsible for the production and publication of official House Records on sitting days. On non-sitting days, the position provides administrative, communications and research support for the Department and has the opportunity to work with teams across Parliament to assist delivery of key projects.

The Communications and Members' Support Officer assigned to the Scrutiny and Engagement business unit provides administrative and research support for Legislative Assembly-administered Committees. Committee staff typically work in small teams to organise committee meetings and hearings, research and write reports, and provide advice to Members of Parliament. The position also assists with the production of communications material in support of the Department's community outreach and engagement activities.

The Communications and Members' Support Officer assigned to the Office of the Clerk business unit supports the Department in upholding its strategic, governance and risk responsibilities, and works on key corporate projects. The position also provides executive support to the Department's senior management team, liaises with Legislative Assembly Members and assists with organising inter-parliamentary activities.

• Your up-to-date resume [maximum five pages] which clearly details your skills and experience as relevant to this position, and
• Your response [maximum two pages] to the targeted questions below.

Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for this position compared to other applicants. Applications that do not include a response to the targeted questions cannot be comparatively assessed and are unlikely to progress to the next stage of assessment.

Targeted questions

1. Describe, using examples, your ability to provide excellent customer service to a diverse range of stakeholders, both in person and in writing.

2. Describe, using examples, how you would balance multiple competing priorities to provide administrative and clerical support in a busy work environment.

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 1800 562 679 (Monday - Friday).

Job Reference: 0000AGU1

CLOSING DATE: Wednesday 28 February 2024 – PM