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Claims Consultant - Retail Income Protection Claims

Claims Consultant - Retail Income Protection Claims

TALSydney, Australia
4 days ago
Job description

As a Claims Consultant youll play a critical role in our Retail Life Claims team guiding customers through life insurance claims with care expertise and efficiency.

What will you do

  • Independently managing a portfolio of life insurance claims endtoend
  • Assess analyse calculate and finalise claims payments
  • Active engagement of external treating doctors rehabilitation consultants as well as in house medical and legal specialists and delivering timely outcomes for our customer
  • Provide exceptional customer service in accordance with our philosophy policy and claims procedures
  • Participate in case conferences peer case discussions and instructing third party service providers

Qualifications :

  • Diverse backgrounds welcome   Nursing and allied health (physiotherapy chiropracting remedial massage or sports injury psychology) or finance legal or accounting experience to deal effectively with financial planners and selfemployed individuals
  • Or a Background in Income Protection claims TPD claims Group Life
  • Customerfocused mindset   Strong communication empathy and decisionmaking skills
  • Passion for guiding recovery   Experience in rehabilitation returntowork programs or crisis management
  • High Attention to detail   Ability to navigate complex processes with precision
  • Curious and growthfocused   A commitment to continuous learning and professional development
  • Youre accountable resilient and solutionfocused always striving for the best outcomes for customers and partners.

    • Were looking for talented individuals with the relevant transferable skills and knowledge who want to join in our mission of being by your side for life to positively impact Australians.

    Additional Information :

    TAL is one of Australias leading life insurers committed to inclusion diversity and career growth. Were proud to be :

  • Employer of Choice Recognised by the Workplace Gender Equality Agency
  • Diversity Champions Member of Diversity Council Australia & Australian Network on Disability
  • Reconciliation Advocates Read our  Innovate Reconciliation Action Plan.
  • We welcome applications from Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities and the LGBTQIA community.
  • Need adjustments during the recruitment process Let our team know by getting in touch with  here.

    • Ready to make a difference Apply now and be part of TALs leading Claims team!

    ClaimsConsultant #LifeInsuranceJobs #CustomerCareers #HybridWork #InsuranceJobs #LIHybrid

    As part of the recruitment process there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.

    LIHybrid

    Doing the right thing

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

    If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately .

    LIHybrid

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

    If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately .

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

    Experience : years

    Vacancy : 1

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