At dusk, we create moments that matter through fragrance. As Australia’s go-to destination for candles and home fragrances, we bring warmth and style to homes across the country. With over 140 stores across Australia and New Zealand (and plans to grow!), we're on the lookout for an Cluster Manager to help lead our Sydney Metro store network.
As a Cluster Manager you will work with and oversee our multiple locations to create an unforgettable customer experience in store. You will have a passion for customers and teams and be a true business leader with proven results.
About the role
- Leading teams across multiple locations you will be store based for 2-3 days per week
- Make customers and their experience in store your priority
- Lead and inspire your teams and consistently role model and coach high performance in line with our company values
- Achieve sales and KPI targets across your cluster stores
- Manage rosters in line with store trading patterns
- Ensure Visual Merchandising and store presentation standards are exceptional
- Manage stock and prevent loss
- Provide a safe environment for team and customers
To be successful, you will :
Have previous leadership experience in a retail environmentHave a passion for customer and be determined to deliver excellent customer experienceHave a can-do attitude and ability to inspire, motivate and develop a high performing teamExcellent planning, time management and organisational skillsExcellent communication skills, both verbally and writtenAbility to define clear goals and objectives to achieve successful outcomes.Australian drivers licence and own carWhat dusk Offers You :
Competitive salary, car allowance and ability to earn a monthly bonus.Generous staff discounts on our beautiful products.Ongoing training and development opportunitiesA supportive and collaborative work environment.The chance to be part of a growing and innovative company.Join us on this exciting journey to help our customers make the most of moments that matter! If you're ready to lead and inspire, apply now!