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School Technical Officer - Tropical North Learning Academy - Smithfield StateHigh School
School Technical Officer - Tropical North Learning Academy - Smithfield StateHigh SchoolQueensland Department of Education • Cairns, Australia
School Technical Officer - Tropical North Learning Academy - Smithfield StateHigh School

School Technical Officer - Tropical North Learning Academy - Smithfield StateHigh School

Queensland Department of Education • Cairns, Australia
3 days ago
Job description

Smithfield State High School is a high-performing, future-focused secondary school committed to excellence.

We offer our staff an inspiring, supportive professional environment with a strong focus on student achievement, workforce wellbeing and genuine community partnership.

If you're seeking a role where you can create meaningful impact, be both supported and challenged, and contribute to a welcoming, progressive school community, we would love to hear from you.

This is a progressional position as per the Role Description. The successful applicant will be appointed to the lower classification with eligibility for progression to the next, once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of both classification ranges.

About The School

Smithfield State High School, part of the Tropical North Learning Academy, is a vibrant and future-focused secondary school committed to providing exceptional education and fostering student wellbeing. The school prides itself on its innovative curriculum, inclusive values, and strong community partnerships. With a holistic approach to learning, Smithfield SHS empowers students to achieve their best academically and personally, preparing them to make meaningful contributions to society. Staff at Smithfield SHS work collaboratively in a supportive and professional environment, driven by a shared commitment to excellence and student success.

About The Role

The School Technical Officer plays a vital role in supporting teaching, learning, and daily operations by maintaining and enhancing the school's ICT environment. Working closely with staff and students, you will provide high-quality technical support across the school, ensuring devices, networks, and equipment are reliable, secure, and optimised for learning.

Key Responsibilities Include

  • Providing advice and assistance to maximise ICT operations, including acquisition, installation, maintenance, repair, and replacement.
  • Supporting staff and students with technical advice, troubleshooting, and training on ICT tools and equipment.
  • Conducting preventative maintenance and emergency repairs for ICT facilities and electronic equipment.
  • Maintaining technical services and accountable records related to ICT infrastructure.
  • Communicating with stakeholders to provide technical advice and ensure effective ICT support.

This role would suit a proactive, solutions-focused individual with strong technical expertise and a passion for enhancing technology in education.

About You

The following traits would be beneficial :

  • Technical knowledge of server hardware, configuration, and networking peripherals.
  • Strong understanding of PC systems, Apple iPads, and printer support.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience with network security protocols and remote support tools.
  • Why Join Us

    At Smithfield State High School, you'll be part of a dynamic and supportive team that values innovation, collaboration, and care. We offer a professional environment focused on workforce wellbeing, student achievement, and genuine community partnership. Joining Smithfield SHS means working in a high-achieving school community where your contributions are valued and your professional growth is supported.

    Interested? To Apply

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page response to the How you may be assessed section of the attached role description.
  • Attach evidence of the mandatory requirements outlined in the attached role description.
  • We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

    Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

    Applications from recruitment agencies will not be accepted.

    Occupational Group

    Education & Training

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    School Officer • Cairns, Australia

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