About the Role
Reporting to the Events Manager, the Events Coordinator is responsible for assisting with general duties across the Events team with a key focus on match day and major events.
This role will also progress into greater responsibility and ownership of portfolios according to the appropriate opportunity.
The Events Coordinator will assist all CRM, communications and ticketing in the delivery of our commercial e-ticketing platform.
Other event responsibilities include managing pre- and post-event communications, fulfilling relevant event fundraising items, setting up and packing down at match day and non-match day events, as well as assisting with general event administration as required.
This is a 12-month full-time contract position to commence in January / February
Key Responsibilities
Support the delivery of major club events and match-day activations across AFL and AFLW programs.
Collaborate with the design team on event collateral, including printed materials, e-tickets, and CRM headers.
Develop communication plans and templates to ensure consistent processes across the team.
Partner with Sales, Partnerships, and Carlton In Business (CIB) teams to fulfill all event entitlements.
Establish Monday.com as the central platform for managing event workflows.
Contribute to streamlined event processes for matchdays, CIB, and major club events.
Coordinate and manage volunteers, including Carlton College of Sport students, for event requirements.
Oversee the collation, fulfillment, and delivery of all event fundraising items.
Create and distribute pre- and post-event communications, including photo collation and post-event surveys.
Follow detailed event checklists with key actions and deadlines.
Ensure efficient use of the CRM system across major events, CIB, and matchdays.
Support guest management processes, including RSVP tracking, CRM sends, e-ticketing, and portal administration.
Collaborate with EngageRM to identify solutions and drive process efficiencies.
Experience, Skills and Attributes
1-2 years demonstrated events administrative experience and business acumen.
Experience using customer-relationship databases, MS Word, Excel and Outlook.
Working knowledge of Monday.com would be highly regarded.
Developed organisational skills with the ability to comprehensively manage multiple events whilst maintaining high levels of attention to detail.
Strong ability to build relationships with a variety of internal and external stakeholders.
Excellent oral and written communication skills.
Highly organised with an ability to manage time effectively and prioritise workload.
High attention to detail.
Approachable and a team-first attitude.
Values driven, with a desire to work in a fast-paced environment.
Working with Children Check and Police Check required.
Availability for all Carlton Football Club home games, key club functions and Carlton IN Business events.
Benefits and Culture
Carlton's values underpin how the Club operates, describing how our people work together, interact and behave.
The Club is passionate about its culture, focused on cultivating a unique sense of belonging and connection.
In addition, we offer our people flexible working, learning and development opportunities, as well as employee benefits such as membership, café and retail discounts, alongside working in a world-class sporting amenity.
How to Apply
Please submit your current resume and cover addressed to People and Culture by Friday 16 January
Applicant shortlisting and interviews for this role will commence in mid-late January
Equal Opportunity
The Carlton Football Club is an equal opportunity employer and a place who welcomes all.
We encourage people with diverse experiences and backgrounds to apply.
This includes, but is not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, and LGBTQIA+ communities.
We are committed to fostering a workplace environment which is inclusive, safe, and flexible.
All applicants will be considered based on the relevance of their abilities to the role and their alignment with our Club Values.
Child Safety
The Carlton Football Club is committed to providing a welcoming environment where the safety and wellbeing of all children and young people involved in our programs, services, activities, events, and the broader community, will always be our first priority.
All staff must hold (or be willing to obtain) a current Victorian Working With Children Check as part of their employment with the Club.
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Event Coordinator • Australia