Workplace Experience Manager

Overview

Job ID : 241159 | Posted : 09-Oct-2025 | Service line : Advisory Segment | Role type : Full-time | Location : Canberra, Australian Capital Territory, Australia. Areas of Interest : Customer Service, Property Management.

We’re seeking a customer-focused and organised Flex Manager to lead the operations of two Flex by ISPT Canberra locations at 4 National Circuit, Barton and 18 Marcus Clarke Street, Canberra. This is a hands-on, all-rounder role for someone who thrives in managing premium meeting and workspace experiences, ensuring service excellence, and building strong client relationships. You will lead two premium coworking destinations in Canberra and collaborate with CBRE and ISPT to deliver five-star service in a dynamic, client-focused environment.

What You’ll Be Doing

• Manage daily operations including bookings, enquiries, room set-up, AV / tech support, and catering coordination
• Provide exceptional customer service and act as the primary contact for all guests and clients
• Collaborate with internal teams, building management, and external contractors
• Support marketing and business development initiatives to drive occupancy, and contribute to precinct events and community engagement activities
• Preparation of financial reporting, responsibility over budgeting and financial tracking
• Overall responsibility for management of the Flex team including coordination of appropriate site coverage across the two Canberra Flex locations

What You’ll Bring

Why Join CBRE And ISPT

We welcome and encourage First Nations People to apply. At CBRE, our commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture so everyone feels safe, valued, and heard. We believe that when you belong, we all succeed. We require successful applicants to undergo pre-employment background screening by our external provider.

Applicant AI Use Disclosure : We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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