Night Auditor Part-Time

What youll be doing :

Welcoming our late arrival guests and farewellto our early departures.

Ensure the smooth and efficient running of the Hotels overnight operation maintaining guest satisfaction and the safety and security of the property.

Taking initiative to ensure positive and productive interactions with our customers.

Undertake the daily reconciliation of the Hotels trading including checking and preparing reports completing audits and collating the necessary paperwork for departures.

Prepare and distribute relevant reports to relevant departments.

Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.

Providing efficient service for guest registration and departure by checking in and out guests as required.

Maximising guest satisfaction as well as the safety and security of the property.

Attending to guests requests efficiently and effectively to ensure total customer satisfaction.

Qualifications : The must-haves :

Be a night owl who enjoys working with a team

Exceptional customer service & communication skills

Excellent time management skills and the ability to work autonomously

A hands-on team player with a can-do attitude

Initiates contact and establishes rapport easily

Willingness to take ownership and have the initiative to carry out different tasks as required

A good understanding of finance and accounting practices

The ability to coordinate multiple tasks whilst maintaining attention to detail

Your Responsible Service of Alcohol (RSA) Certificate.

Knowledge of Opera Cloud is a bonus

An ability to work 11PM - 7AM and the flexibility to work weekdays weekends and public holidays

Additional Information :

In return we will offer you

ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts-Available on a range of accommodation services and events for those who mean the most to you.

Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays.

Learn Your Way-Support your career development with access to Accors industry leading training platforms.

An opportunity to be part of a fun and supportive team who love what they do!

Remote Work : No

Employment Type : Part-time

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

Experience : years

Vacancy : 1

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