Operations Supervisor

Overview

Lead people. Drive performance. Deliver exceptional service.

Ready to step into a hands-on leadership role where your decisions make a real impact? Join Grace as an Operations Supervisor and play a key role in delivering service excellence across our branch operations.

About the role

As Operations Supervisor, you’ll lead day-to-day operations, ensuring people, vehicles and resources are aligned to meet customer expectations, KPIs and safety standards. You’ll bring your operational experience to the table and build on it with the systems, tools and support we provide.

Working closely with branch leadership, sales and admin teams, you’ll keep operations running smoothly, safely and cost-effectively.

Key responsibilities

• Lead and manage operational staff to deliver consistent, high-quality service
• Coordinate labour, fleet and resources to meet service and performance targets
• Monitor KPIs, operational costs and budgets in line with branch objectives
• Plan and oversee fleet repairs, maintenance and presentation
• Maintain safe work practices and compliance with WHS, transport and regulatory requirements

What you’ll bring

What We Offer

About Grace Group

The Grace Group includes Grace Removals, Grace Information Management, Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox Self-Storage. With over 60 branches across Australia and New Zealand and a strong global partner network, we are Australasia’s largest independently owned provider in removals, storage and information management - trusted for quality and service excellence for over 100 years.

The Grace Group network

No agencies please.

Additional information

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What can I earn as an Operations Supervisor

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