Customer Service and Sales Consultant QLD - Brisbane and Gold Coast

Employment Type

Casual

Closing Date

12 Oct 2023 11 : 59pm

Job Title

Customer Service and Sales Consultant QLD - Brisbane and Gold Coast

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect : faster, better, and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!

Duties

Provide quality customer service to all customers

Maximize sales by providing the latest product and service information to our customers

Achieve sales and performance targets

Ensure store presentation is in line with retail shop standards

Skills and experience

Experience in a customer-facing role

Proven record of delivering great customer experiences

Ability to solve complex problems

Effective communication skills

The ability to speak fluently in another language is highly advantageous!

Benefits

Variety of flexible working arrangements

Fantastic career growth prospects

Ongoing Product Training & Development

In-Store Mentor and Support

A highly rewarding sales environment

Corporate discounts and benefits

How to Apply

Click APPLY to submit your application, detailing which location you would like to apply for.

You will receive a video assessment in the next 3 hrs, please complete to progress your application.

We are currently hiring across Brisbane and Gold Coast for the following Telstra Stores :

AUSTRALIA FAIR

BRISBANE QUEEN STREET

BROOKSIDE

CHERMSIDE

JIMBOOMBA

LOGANHOLME

MORAYFIELD

ROBINA

STRATHPINE

Additional Details

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st / thrive.