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NV1 - ITSM Change Management Practitioner
NV1 - ITSM Change Management PractitionerPaxus - Technology + Digital Talent • North Canberra, ACT, Australia
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NV1 - ITSM Change Management Practitioner

NV1 - ITSM Change Management Practitioner

Paxus - Technology + Digital Talent • North Canberra, ACT, Australia
27 days ago
Job description

Key Responsibilities :

  • Build and maintain strong relationships with key stakeholders across the organisation.
  • Work with customers and resolver teams to set priorities, allocate resources, and plan timelines.
  • Manage change workflows, including setting up Change Advisory Board (CAB) protocols and approval hierarchies.
  • Implement a coordinated approach to change across multiple providers, ensuring compliance with governance standards.
  • Oversee change requests, coordinate schedules to minimise disruption, and monitor the impact on services.
  • Keep up-to-date with technologies and organisational changes to inform planning and improvements.

What we’re looking for :

  • Strong experience in business analysis, process design, and organisational change.
  • Proven ability in Change Enablement and aligning ITSM processes with business objectives.
  • Knowledge of SIAM governance or similar service integration frameworks.
  • Expertise in change frameworks, service transition, and process improvement.
  • Excellent stakeholder engagement, communication, and collaboration skills.
  • To be considered for the role click the 'apply' button.

    Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

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    NV1 ITSM Change Management Practitioner • North Canberra, ACT, Australia

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