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Assistant Area Manager

TravelexWestern Australia, Australia

27 days ago

Job description

Travelex Perth Airport, Western Australia, Australia

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Travelex Perth Airport, Western Australia, Australia

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Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey.

We are looking for an inspiring and motivated Assistant Area Manager to join our Retail Leadership team. Based in Perth and looking after Perth Airport , you will be responsible for 4-6 stores throughout the Perth metro area.

Your focus will be driving results in a fast-paced environment and leading your team based on our Key Strategic Pillars :

Compliance Culture

Reporting to the WA State Manager, the Assistant Area Manager will be responsible for coaching of all Store Leaders, Sales Consultants and supporting the coaching of all Customer Care / Digital Coordinator roles to achieve KPI targets. The role will be supporting the store teams in maximising all initial sales and all future on -line sales. This business-critical leadership role will drive positive sales results, create and maintain a healthy workplace culture, and lead strategic change to increase profitability.

WHAT YOU WILL GET

Competitive salary package on offer including bonuses, incentives, and mileage

Free life insurance and salary continuance

Enjoy birthday leave, bank holidays, moving leave and paid parental leave

Staff discounts on private health care and foreign currency

Stability in a growing, global business

THE ROLE

To be successful as Assistant Area Manager you will demonstrate or possess :

Strong commercial acumen and ability to apply solid commercial judgment

Demonstrate superior knowledge of product, services and procedures including customer care sales process

Drive performance by ensuring that portfolio and individual sales targets, KPIs and compliance obligations are achieved

Work with Inventory Management to manage and control stock ensuring the right product is allocated and replenished

Maintenance upkeep, training and upholding operational excellence , i.e. store appearance, visual merchandising, dress code and behaviour

Provide timely feedback to State Manager in relation to their business area including operations and colleagues’ performance.

Build and maintain collaborative , cohesive relations with the support office teams

Identify talent to support growth initiative and development with succession planning .

Manage customer complaints in a timely manner and identify trends or issues, implementing improvement and escalate where required

Conduct regular one-to-one performance reviews with direct reports to provide feedback and identify areas of improvement across all reporting levels

Cultivate an inclusive, inspirational environment through consistent team recognition

In summary we need a leader who can get the job done, but also develop key relationships with peers and key stakeholders remotely.

REQUIRED SKILLS & EXPERIENCE

Our next Assistant Area Manager will possess :

Ability to engage and present persuasively to Senior Management

2-3 years’ experience as a multi-site manager with a proven track record leading and managing 5 plus retail stores across a geographic spread

Strong financial and commercial acumen with the ability to analyse data insights and identify business and commercial risks and opportunities

Demonstrated experience and capability with change management , successfully leading teams through ambiguity

Strong influencing, negotiating and communications skills both written and verbal

Ability to travel to visit all stores within the portfolio , however some interstate may be required occasionally

Retail sales background is highly preferred for this role.

If this sounds like your next step, click apply now and get your details in front of us!

Seniority level

Not Applicable

Employment type

Full-time

Job function

Industries

Retail

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Area Manager • Western Australia, Australia