Head of Digital Transformation & Product

Head of Digital Transformation & Product

Location : Byron Bay / Varsity Lakes

The Opportunity

This exciting new role will define and execute the digital product strategy for TripADeal's website and app platforms. More than a standard product leadership position, this is a critical role for our digital transformation, designed to provide strategic oversight and build a clear roadmap for our digital future.

You will future-proof TripADeal's digital products, ensuring a seamless and intuitive customer experience that supports the company's rapid growth. Leveraging research and data, you will develop a product roadmap that ensures every decision is aligned with our business goals and, most importantly, our customer\'s needs. Internally, this role will be known as 'Head of Digital & Product'.

Organisational Structure

Reporting to our Chief Customer Officer, this is a permanent, full-time role based 100% onsite, working 3 days from our Byron Bay office and 2 days from our Varsity Lakes, Gold Coast office. However, there is flexibility on location for an exceptional candidate. You’ll work Monday to Friday, 8-4pm or 9-5pm - you choose!

What You’ll Do

• Develop and manage a comprehensive, data-driven product roadmap based on strategic research findings.
• Oversee the entire product lifecycle from ideation and business case development to launch and post-launch analysis.
• Lead and mentor a high-performing product team, fostering a culture of innovation and continuous improvement.
• Collaborate closely with Technology, Marketing, Sales, and Executive Leadership to align product efforts with broader business objectives.
• Champion a strategic shift towards Customer Lifetime Value (LTV) as a core metric for success.
• Translate high-level strategy into actionable roadmaps for the digital space, ensuring all projects have a defined and cohesive direction.

To be a Front Running Candidate

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences. See your next destination as Head of Digital & Product for TripADeal? Your future pathway is just one click away. Apply now!

Successful applicants will be contacted and invited to interview from 20 October onwards.

Working with TripADeal

Our Core Belief

Travel is an experience that should beenjoyed by everyone and we\'re proud to make it an affordable option for all.

Everyday is different here. From dealing with on tour emergencies, to booking customers on bucketlist package holidays. It\'s so good to learn new things about countries I haven\'t been to or would have never thought of travelling to. There\'s always something new to experience here.

Terms & Conditions

TripADeal may collect personal information during the recruitment process including ID information such as your name, postal or email address, telephone numbers, licenses, date of birth, your resume and related material, your work history and education history and any other information we consider necessary for TripADeal’s recruitment process. We may disclose your information to related companies of TripADeal for consideration of future positions. If employed, TripADeal will ask for identity verification and other employment documentation. We will store your personal information in accordance with our privacy policy, available here. If you wish to access or correct your personal information, please contact us through the privacy policy page.

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