Public Support Information Officer

VPSG2 Salary - $60,295 - $77,430 pro rata

Overview

The Public Support Information Officer role located in Wodonga is a casual (1 day per week) position that assists with state‑wide fingerprinting services for local communities. This includes livescan and ink fingerprints for licence requirements, job applications, police checks and visa and immigration purposes. It also involves taking fingerprints for prospective employees for the Police Assistance Line in a group booking capacity. The role requires a customer‑service background and strong attention to detail.

Your duties will include :

• Managing and maintaining the fingerprint booking calendars for the location
• Undertaking fingerprints for national police check applications, immigration / visa and other purposes
• Receiving and checking applications, including validating identity documents and reconciling relevant payments
• Liaising and providing advice to clients and other individuals on processes and procedures that are relevant to their applications
• Proactively managing workflow in a fast‑paced and dynamic environment

About You

The successful candidate will ideally have the following skills and experience :

Further Information

Your application must include

Applications close midnight, Wednesday 19 November 2025

Please Note

All applications must be submitted through either the Victorian Government careers website (Careers.vic) or SEEK. Applications will not be accepted via other platforms or email.

About Us

Victoria Police has a dedicated workforce of more than 22,000 employees, including police, protective services officers, police custody officers and public service staff. We provide 24 / 7 emergency response and public safety capabilities to our communities.

We are committed to creating a safe and inclusive workplace for all our people and to enhancing collaboration with Aboriginal and Torres Strait Islander communities.

We welcome applications from people with disability and support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format, or would like to discuss an access requirement, please contact VPS Recruitment via email

or (03) 8335 6004.

Perks and Benefits

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