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Guest Experience Host Face to Face Lead Generator

Guest Experience Host Face to Face Lead Generator

WyndhamSurfers Paradise, Australia
3 days ago
Job description

We Put the World on Vacation

Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go where opportunity is always on

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service join our Surfers Paradise team as a Guest Experience Host & Face to Face Lead Generator today!

How Youll Shine

  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completion of all departmentrelated paperwork
  • Using all communication equipment including telephones facsimiles and computers
  • Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
  • Clearly articulate the benefit of traveling within Wyndham Destinations community
  • Meet targets and KPIs as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

How Youll Be Rewarded

Build your career with a valuedriven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include :

  • Professional development funding
  • Discounted hotel stays across Australia Fiji New Zealand
  • Great career development opportunities

    • What Youll Bring

    To be successful in this role you will be :

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic selfmotivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum Fidelio Opera etc) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule including nights weekends public and school holidays.

    • Where Memories Start with You

    Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

    We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.

    Key Skills

    Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Host • Surfers Paradise, Australia