Assistant Customer Service Manager

Assistant Customer Service Manager – Woolworths Group

Location : Calrossie, Victoria, Australia

Overview

Join our Woolworths Group team as an Assistant Customer Service Manager and help shape an inclusive and high‑performing retail environment. This role offers a 4‑day work week and a clear pathway to future leadership.

About the Role

Our Assistant Department Manager roles are the gateway to an interesting, fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway you will have the opportunity to learn key leadership skills and department capabilities, while playing a critical role in day‑to‑day operations across the store.

Key Responsibilities

• Engage and role model ways to delight customers through Everyday ACTs – Acknowledge, Care & Thank.
• Ensure safety is a top priority by following proper store processes.
• Support the department team on a daily basis and work closely with store functions.
• Collaborate to achieve great outcomes and grow your leadership skills.
• Help team members reach their full potential.
• Develop an awareness of your own leadership style and desire to grow.
• Cultivate a curious mindset to build your own skills and capabilities.

What You'll Experience

Benefits and Perks

Company Commitment to Diversity, Equity, Inclusion and Belonging

Woolworths Group is committed to diversity, equity, inclusion and belonging. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

Additional Information

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