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Future Student Advisor

Future Student Advisor

James Cook UniversityTownsville City, Queensland, Australia
19 days ago
Job description

Do you thrive on connecting with people and bringing marketing ideas to life? James Cook University (JCU) now have an exciting opportunity for an enthusiastic and driven Future Student Advisor to join our Domestic Future Students team.

  • Continuing; full time
  • Based at our Bebegu Yumba Townsville campus
  • 85,816.60- $92,948.21 per year plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits
  • Level up your career at North Queensland’s leading University

ABOUT THE ROLE

As a Future Student Advisor, you’ll be the face of JCU to prospective students, delivering outstanding customer service and building strong relationships with key stakeholders. You’ll play a vital role in increasing brand awareness and driving student enrolments by developing customer-centric sales campaigns and managing enquiries with professionalism and precision. In this fast-paced and engaging role, you’ll be empowered to use your communication skills, digital savvy, and relationship-building abilities to make a tangible impact—guiding individuals towards life-changing education opportunities.

QUALIFICATIONS, SKILLS AND EXPERIENCE

  • Degree qualification in Teaching, Marketing, Communications, Events or a related discipline and relevant experience or a combination of education / training and extensive experience.
  • Demonstrated experience in customer sales with ability to rapidly acquire technical product knowledge in relation to University products and services.
  • Demonstrated ability to work autonomously under broad supervision and contribute effectively as part of a team, delivering quality performance outcomes.
  • Demonstrated well-developed interpersonal and communication skills with proven experience in developing and managing key stakeholder relationships.
  • Proven ability to engage and influence customers using persuasive oral and written presentation skills.
  • Demonstrated computer literacy with proficiency in the Microsoft Suite and experience using a range of other software including Content Management System, Customer Relationship Management, Marketing Automation and social media.
  • Desirable

  • Demonstrated understanding of the Australian Higher Education sector.
  • Special Conditions

  • This position may be required to travel within the region including overnight stays and perform afterhours work on occasion.
  • It is a requirement of this position to hold :
  • A current Working with Children Suitability Card (Blue Card);
  • A current ‘C’ class Queensland Drivers Licence; and
  • A current First Aid Certificate.
  • SHAPE YOUR FUTURE WITH JCU

    At JCU we’re not just shaping minds; we’re shaping the future.

    As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

    WHY JCU?

    JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect , we support and empower our people through the provisions of :

  • A generous superannuation scheme with up to 17% employer contributions with UniSuper
  • 5 weeks of annual recreation leave plus leave loading
  • 15 days paid sick / carers leave per year
  • Up to 6 months paid parental leave
  • A range of flexible working options
  • Staff study assistance and paid study leave
  • Ongoing professional development support
  • Fitness Passport
  • Corporate discount on health insurance
  • Free Employee Assistance Program (coaching and counselling)
  • Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses.
  • HOW TO APPLY AND CONTACT DETAILS

    Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

    Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps :

  • Complete the application form
  • Upload your current resume
  • Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.
  • Applications close on Sunday 20 April at 11 : 55 PM AEST .

    For any enquiries about the role, please contact Brooke Behn at [email protected].

    James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.

    ABOUT OUR PROCESS

    At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalized.

    Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

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