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Clinic Coordinator / Practice Manager

Clinic Coordinator / Practice Manager

Dental Lounge SydneyCity of Brisbane, Queensland, Australia
12 days ago
Job description

The Dental Group is seeking an experienced and dedicated Clinic Coordinator / Practice Manager to join our growing team. The Dental Group includes the Sydney Implant Institute, the Dental Lounge and Dental 99. In this pivotal role, you will oversee the daily operations of our dental practice, ensuring an efficient and productive environment that promotes quality patient care. You will collaborate closely with our dental professionals and support staff to enhance workflow, optimise patient experiences, and drive overall practice performance.

Your exceptional leadership skills will help create a positive workplace culture, fostering teamwork and motivation among staff members while ensuring compliance with healthcare regulations.

In this role, you will also be the primary point of contact for patients, addressing their needs and concerns to ensure their satisfaction. This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and possesses a passion for patient care.

Responsibilities

  • Oversee daily operations of the dental practice
  • Manage scheduling and staff assignments
  • Ensure compliance with health and safety regulations
  • Monitor financial performance and budget management
  • Implement policies and procedures to improve practice efficiency
  • Assist in the hiring, training, and development of staff
  • Address patient inquiries, complaints, and feedback
  • Collaborate with dental professionals to enhance patient care and service

Requirements

  • Degree in healthcare management or related field
  • 3+ years experience as a practice manager or similar role
  • Strong understanding of dental procedures and terminology
  • Tech savvy across multiple systems
  • Excellent organisational and leadership skills
  • Exceptional communication and interpersonal abilities
  • Ability to handle sensitive and confidential information
  • Proficiency in healthcare management software and Microsoft Office Suite
  • If you are looking to advance your career in the industry while working with a team dedicated to transforming lives one smile at a time, The Dental Group would love to hear from you!

    Benefits

  • A competitive salary package
  • Opportunities for professional development and growth
  • Employee discounts on dental procedures and treatments
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    Clinic Manager • City of Brisbane, Queensland, Australia