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Assistant Store Manager - Eastland (FTC)

SephoraCity of Melbourne, VIC, Australia

30+ days ago

Job description

Assistant Store Manager - Eastland (FTC)

Sephora believes that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Join Sephora and lead the team as Assistant Store Manager on a full-time basis in our Eastland store on a fixed-term contract until January 2027. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 35 stores across Australia and New Zealand, a growing online platform, and plans to expand year on year.

Some of our benefits :

Opportunities for personal development in Australia and New Zealand
Opportunities across our global group of high-end luxury brands
Gifted products throughout the year and store discounts of up to 45% off
Paid Parental Leave, Birthday Leave, and Personal Leave
Mental Health wellbeing programs available 24 / 7
Life insurance

The opportunity :

As the Assistant Store Manager, you'll support the Store Manager in leading the team in a fast-paced and exciting retail environment to deliver an unbeatable client experience.

You'll also play a key role in :

Utilizing data to support operational decisions and develop strategies for business growth and sales conversion

Driving a selling culture within your team to meet KPIs and promote Sephora's values

Raising performance and capability of the team to support developing internal talent

Implementing a continuous improvement mentality within the team

Energizing your team to deliver first-class customer service

You'll shine here if you :

Have a passion to support and lead your team to provide client-centric service

Want to see the success of your leadership by managing profit and loss, monitoring shrinkage, and forecasting sales

Are open to driving operational incentives, including brand events and visual merchandising changes

Have a passion to maintain a strong and positive culture where everyone is valued and enabled to succeed

Value core metrics to measure performance and achieve Sephora's vision

We would love to hear from you if :

You have 2-3+ years' experience in retail / store line management

You're passionate about excellent client service and experiential retail

You have previous retail management experience at a big box retailer or multi-site experience

You have excellent organizational, analytical, and business management skills

You're a hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed

You have a knack for attracting, identifying, and inspiring talented employees

You have strong emotional intelligence, communication skills, and the ability to influence team members at all levels

You enjoy a flexible work schedule and are able to work weekends, before / after store hours, and evenings

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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Assistant Store Manager • City of Melbourne, VIC, Australia