Operations Analyst

About the Role

We're looking for an Operations Analyst to join our Operations Team in Sydney or Melbourne, Australia.

In this role you'll become the architect of our operational efficiency.

You will act as a critical business partner to our Supply Chain and Fulfilment teams, establishing real-time reporting and generating actionable insights to drive measurable improvements in efficiency and cost control across our entire production process.

Key Responsibilities

Turn data into direction : review and refine daily, weekly, and monthly dashboards using tools like Looker to cover end-to-end supply chain metrics.

Track KPIs such as Pick / Pack rates, Labour Utilisation, OTIF and Inventory Accuracy to spot trends early and optimise our Fulfilment Centre efficiency.

Champion quality and supplier performance : manage supplier scorecards (DIFOTIQ, pricing competitiveness) and track quality metrics such as missing ingredient rates and customer complaints to ensure every box meets our high standards.

Build a reliable foundation : partner with Global Data Engineering to ensure our data sources (ERP, MRP, WMS) are accurate and reliable, guaranteeing that our reporting structures are built on truth for faster, deeper analysis.

Innovate with advanced technology : proactively explore emerging technologies such as Process Mining tools and AI / ML solutions to identify non-obvious optimisation opportunities and predict future bottlenecks before they happen.

Lead the change from start to finish : own process improvement initiatives by defining scope, measuring the baseline and tracking the realised financial benefits.

Translate complex findings into clear narratives that empower senior stakeholders to make specific operational changes.

Your Profile

Experience : 3+ years in an analytical role within Supply Chain, Logistics, Manufacturing or high-volume FMCG / e-commerce operations.

Education : a tertiary qualification in Business, Supply Chain Management, Data Science, Engineering, Mathematics or a related quantitative field.

Technical skills : proven expertise in data visualisation (Looker highly regarded) and advanced proficiency in Excel / Google Sheets for complex modelling.

Process methodologies : demonstrated understanding of Continuous Improvement frameworks (Lean, Six Sigma) applied in a warehouse environment.

Soft skills : exceptional communication with the ability to influence cross-functional teams (Operations, Procurement, Finance) without direct authority.

Mindset : a curious, hands-on, resilient approach to problem-solving with a passion for driving measurable business impact.

Benefits

Shared Success – real career development support to help you grow professionally.

Taste the Impact – discounted Marley Spoon meal kits so you can experience the joy and freshness you deliver nationwide.

Flexibility – a hybrid work model that balances on-site collaboration with deep analytical focus.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Food and Beverage Services

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