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Co Caretaker / Guest Experience Attendant
Co Caretaker / Guest Experience AttendantOaks Hotels • Middlemount, QLD, au
Co Caretaker / Guest Experience Attendant

Co Caretaker / Guest Experience Attendant

Oaks Hotels • Middlemount, QLD, au
30+ days ago
Job description

Job Description

Oaks Middlemount Suites is currently looking for a dedicated, experienced, and hands-on as a  Co Caretaker / Guest Experience Attendant on a casual basis.

Caretaking :

  • Provide an overnight onsite presence to ensure guest and property safety
  • Respond to after-hours guest enquiries, incidents, and emergencies
  • Ensure compliance with property procedures and safety standards
  • Maintain clear and accurate handover notes for day operations

Key Responsibilities :

As a Co-Caretaker / Guest Experience Attendant, you’ll be the first point of contact for guests, creating welcoming experiences while supporting housekeeping and caretaking responsibilities.

  • Participate in co-caretaking duties and ensure the property is well-maintained
  • Welcome guests with warmth and professionalism
  • Oversee check-ins, check-outs, and guest enquiries
  • Supporting the Housekeeping team
  • Ensure tasks are completed accurately and on time
  • Assist with monthly reporting and administrative duties
  • Opening and closing the property with periods of working independently
  • Promptly address guest feedback or complaints
  • Shift Details (subject to change) :

  • Day shifts scheduled across Friday, Saturday, Sunday, and Monday
  • Caretaking duties across four days
  • Split shifts : 7 : 00am - 11 : 00am and 1 : 00pm - 5 : 00pm
  • Role will involve opening and closing the property, with periods of working independently
  • Hourly Rates (excluding superannuation) :

    Monday - Friday : $33.38 per hour

    Saturday : $40.05 per hour

    Sunday : $46.73 per hour

    Qualifications

    To be successful in this role you will have :

  • Previous experience in front office, hospitality, or customer service
  • Strong communication and interpersonal skills
  • Ability to remain calm under pressure and solve problems effectively
  • Proficient with reservation systems and Microsoft Office (training provided)
  • Reliable, self-motivated, and able to work independently
  • Eligible to live onsite and perform shared caretaking responsibilities
  • Flexible availability, including weekends and public holidays
  • Additional Information

    At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance :

  • Career Growth : Learning and development programs to boost your career.
  • Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks : International accommodation discounts across our hotel brands.
  • Retail Rewards : Cashback and discounts at 400+ top retailers in AU / NZ.
  • Experiences : Discounted entertainment and activities.
  • Banking and Insurance : Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave : Parental and birthday leave.
  • Wellness Boost : EAP and tailored wellness support.
  • Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

    Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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    Co Caretaker Guest Experience Attendant • Middlemount, QLD, au

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