D365 FinOps Support Analyst

We’re working with a leading Australian business seeking an experienced D365 ERP Support Analyst to join their IT team on a fixed-term contract based in South‑East Melbourne.

Base pay range : A$100,000.00 / yr - A$140,000.00 / yr

Hybrid working model - 3 / 2 split, plenty of flexibility.

What you’ll be doing

• Be the go‑to person for D365 user support, triaging and resolving issues efficiently.
• Manage incidents and service requests through the ITSM system, maintaining clear communication and timely resolution.
• Troubleshoot data, configuration, and integration issues, escalating only when necessary.
• Maintain user access, workflows, batch jobs, and security roles within defined governance.
• Monitor system performance and integrations, proactively addressing potential issues.
• Support data updates, configuration changes, and testing of new releases and patches.
• Contribute to knowledge‑base documentation and reporting on recurring issues to drive improvement.

About you

Why apply?

You’ll be joining a collaborative IT team that values ownership, attention to detail, and continuous learning. This is a great opportunity to deepen your D365 expertise in a complex, high‑volume environment with a strong culture of improvement and support.

If you’re looking to make an impact in a company that genuinely values its people, apply now or reach out for a confidential chat.

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