Yobalia Com Jobs in Australia

Administrations & Student Support Officer - For Learnvault - Job ID - 1338896

Learnvault is looking for Administrations & Student Support Officer .

Job Description / Responsibility

The Administrations & Student Support officer plays a critical role in supporting the full operations of student management, monitoring, quality assurance, and support services. The officer will coordinate with various teams to ensure a smooth student journey from admission to graduation. This position requires excellent organizational, communication, and problem-solving skills to assist students in achieving academic success while maintaining compliance with regulatory and quality assurance requirements.

Responsibilities :

• Assist in running the full operations of student management, monitoring, and support services.
• Maintain accurate, complete, and timely records on the Student Management System (SMS) for all student communications and interactions.
• Coordinate with Administration, Admissions, Academic, Accounts, and Marketing Teams to facilitate student admissions, administration, and overall student life cycle management.
• Assist students in transitioning to life and study in a new environment, providing guidance on academic and non-academic matters.
• Provide referrals to legal, emergency, and health services when required.
• Monitor and report students’ academic and attendance progress, coordinating support interventions as needed.
• Assist in the development, modification, and review of qualifications and classes within the Student Management System (SMS) and Learning Management System (LMS).
• Develop and communicate accurate term plans and schedules as required.
• Ensure the accuracy of student attendance records and liaise with relevant teams to address any discrepancies.
• Assist in responding to student inquiries via email, phone, and other communication channels, ensuring timely and professional support.
• Support the implementation of policies and procedures related to student administration and services.
• Contribute to student engagement activities, fostering a supportive and inclusive learning environment.
• Administer periodic surveys, collecting, collating, analyzing and preparing reports and implementing agreed solutions.
• Coordinate, manage, and submit statutory reports as required by regulatory bodies.
• Ensure compliance with reporting obligations and deadlines, including liaising with relevant authorities.
• Assist in the preparation and submission of audit documentation and reports as required.
• Maintain up-to-date records and documentation to meet accreditation and compliance requirements.
• Support the implementation and monitoring of quality assurance processes to ensure continuous improvement in student administration and support services.
• Assist in identifying areas for process improvement and contribute to the development of best practices in student management, support and overall enterprise management.
• Conduct periodic internal reviews to ensure compliance with regulatory and quality standards.
• Assist in the development and implementation of quality assurance frameworks, ensuring adherence to AFC policies and procedures.
• Support the training of staff on quality assurance standards and administrative best practices.

Educational Requirements

Experience Requirements

Additional Requirements

Job Location : Australia

Salary : Tk. 40000 - 80000 (Monthly)

Seniority level : Associate

Employment type : Full-time

Job function : Education and Administrative

Industries : Education and Professional Training and Coaching

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