NDIS Quality and Safeguards Commission 1
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The Commission is the dedicated national regulator of NDIS service providers in
Australia and a non-corporate entity under the _Public Governance, Performance and _
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Audit Program
Officer
Regulatory Operations Division
Adelaide, SA; Brisbane, QLD; Canberra,
ACT; Darwin, NT; Hobart, TAS; Melbourne,
VIC; Parramatta & Penrith NSW; Perth, WA
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NDIS Quality and Safeguards Commission 2
disability receiving supports or services, including those received under the National
Disability Insurance Scheme
with disability receiving supports or services, including those received under the
National Disability Insurance Scheme
and people with disability
enforcement arrangements, including through the monitoring and investigation
functions conferred on the Commissioner by legislation
progressively higher standards of supports and services to people with disability
relating to the screening of workers involved in the provision of supports and services to
people with disability
and its Board in relation to the performance of the Agency's functions
the relevant legislation, and
i. by monitoring changes in the NDIS market which may indicate emerging
risk; and
ii. by monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
Commission.
The Regulatory Operations Division oversees regulatory and compliance operations,
including incident response, compliance monitoring and investigations. It is responsible for
the approval of providers, suitability assessments and manages the national Worker
Screening database. It uses a range of compliance and enforcement tools to support
quality services and safeguarding of participants. It manages key stakeholder interactions
with other regulators, enforcement and government agencies. It actively contributes to
the development of regulatory best practice, strategic initiatives, and regulatory
campaigns. The Division has three key branches and a small office supporting the Deputy
Commissioner :
NDIS Quality and Safeguards Commission 3
The Market Operations Branch oversees the registration function ensuring provider
obligations are understood. They consult with stakeholder and use and analyse
intelligence, risk, data and other information to make decisions. They are responsible for
the administration of the national Worker Screening Database. They lead interagency
engagement for market entry and worker screening operations. The branch has three key
teams :
The Audit and Monitoring team will manage the current audit program arrangements. The
audit process is an important aspect of the registration process. Maintaining Audit and
Monitoring work requires dedicated resources to work closely with others, both within the
Branch and also the corporate enabling areas. They will ensure that all business activity is
compliant with the relevant legislative and departmental administrative requirements.
The Audit Program team will manage and oversight the NDIS quality audit program and
audit rel
Program Officer • Canberra, Australia