Patient Services Officer (Medical Receptionist)

Patient Services Officer (Medical Receptionist)

Join to apply for the Patient Services Officer (Medical Receptionist) role at GenesisCare

Patient Services Officer (Medical Receptionist)

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Join to apply for the Patient Services Officer (Medical Receptionist) role at GenesisCare

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At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

We are looking for an enthusiastic and efficient Patient Services Officer to join our team based in our largest WA oncology centre, Fiona Stanley Hospital. In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.

This role is to support our vibrant teams who are passionate about customer service and working collaboratively.

On offer is a full-time position, on a maximum term contract until February 2026.

More Specifically, You Will

• Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
• Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
• Adapt to and manage an environment where there is ongoing change and competing priorities.
• Book and confirm patients for appointments and consultations.
• Billing and Receipting at time of appointment.
• Accurately process relevant paperwork including data entry.
• Ensure the smooth running of the clinic.
• Continuously liaise with the team to ensure efficient processes.
• Manage patient records and filing of patient notes.

We’re Looking For Someone Who Has

Benefits Of Joining Our Team

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose : to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Hospitals and Health Care

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