Retail Specialist, Armadale

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Lee Mathews is an established and respected Australian fashion brand with a unique luxury aesthetic that is loved for its wearability, using custom designed prints & sustainable fabrications.

We are currently seeking an energetic, highly motivated, and experienced Retail Specialist to join our team in our flagship store in Armadale. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in store. As a company, we are a supportive team, committed to providing you with exceptional training encouraging professional development and career progression. Experience in a high-end boutique store is preferred, but not essential.

About the role :

Reporting to the Store Manager, you will be responsible for assisting in the successful operations of the Armadale store, achievement of sales through exceptional customer service and the building and nurturing of a loyal customer base. Generous staff discounts and uniform benefits are offered along with a wonderful team of like-minded peers.

This role will include, but is not limited to :

Cultivating local relationships with customers, VIPs & other retailersAssisting customers in storeProviding an inspiring and welcoming atmosphere in storeCommunicating styling advice based on in-depth knowledge of product & brand aestheticAnswering phone & email enquiries and all other communication channelsStriving to achieve sales targets and company KPIsSupporting the manager in daily operational procedures and administrative tasksEnsuring the store aesthetics are always at their bestAssisting the manager in strategizing business ideas that assist the growth of your store and the businessRequirements for the role :

Experience in high-end retail customer serviceExceptional customer serviceExperience in growing and nurturing a customer databaseExceptional presentationExceptional verbal & written communication skillsUnderstanding of the Lee Mathews brand & aestheticUnderstanding of the customer demographicHighly motivated and driven in your role with a keen eye for detailPossess exceptional organisational skillsSeniority levelEntry level

Employment typePart-time

IndustriesRetail

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