Operations Support Officer

ABOUT THE ROLE : We are looking for a vibrant Operations Support Officer to join our team of professionals.

You will be a problem solver, someone who is proactive, energetic and organised.

As a Operations Support Officer at SAL Consulting you will play an important role in supporting our Practitioners and Leadership Team with administrative tasks that include :   General office administration tasks and reception duties; Meetings coordination including preparing agendas and documents and minute taking; Service delivery supports including taking and managing enquiries and initial referral contact, file set up, drafting service agreements / contracts, data base / online systems updates; Internal audit and reporting including preparing reports for the Operations managers regarding matters such as file audits, staff performance related data, priority deadlines tracking, service agreement / contract renewal tracking, etc.

Finance related supports to Operations managers including liaising with stakeholders regarding debtors issues; Property, asset & fleet management; Managing remote or interstate travel arrangements.

The position will be a good fit for someone who has excellent Excel and IT skills and attention to detail, great interpersonal & communication skills, friendly nature, and a sense of humour.

We are a small but growing company, and so the right candidate will be flexible and adaptable, open to a change and able to respond to a growing company's needs and assist with processes improvement.

This is a part time role, 3 days equivalent commitment per week (approximately 22.8 hours), either worked flexibly spread across 5 days or 3 full days.

We will work with you to negotiate a suitable work schedule to suit your lifestyle.

The position is based in our office in Ringwood, with an option to negotiate some flexible working from home time.

WHAT WE CAN OFFER YOU : SAL Consulting strives to offer staff :   A strong and supportive workplace culture;  A flexible and family-friendly working environment;  Varied portfolios of work consistent with their areas of interest and skills, matched with current projects and individual needs; and  Ongoing support, supervision and opportunities for professional development.

SKILLS AND EXPERIENCE WE ARE SEEKING : Proficiency in general administrative tasks; IT skills, including proficient knowledge of Microsoft Office Suite; Excellent interpersonal and communication skills; Capability to prioritise, organise and manage own time and workload in a high volume environment; Initiative, flexibility and ability to work both autonomously and as part of a team; Attention to detail; Prior experience with NDIS admin functions will be viewed favourably but is not an essential requirement.

Due to the nature of our business, it is required that our staff have WWC and NDIS Screening clearances, and a current and valid driver licence.

ABOUT US : SAL Consulting Group is an organisation with a focus on working with complex individuals, systems and organisations across Australia.

We work with children, young people and adults; people with a disability; people who have mental health support needs, people who have experienced trauma, their families, and the organisations and government departments that support them.

We provide a range of customised services, including Clinical / Behaviour Support, Psychology Services, Clinical Supervision, Therapy, Speech Pathology, Occupational Therapy, Cultural Consultancy, Training and Organisational Practice and Professional Development.

SAL Consulting Group is a leader in the field of neurodevelopment, attachment and a trauma-informed (NATI ©) practice.

We recognise that relationship is fundamental to every aspect of our work.

Through our national and international partnerships, we have access to current research that informs the work we do.

We are also NDIS registered and NMT accredited, an RTO and provide psychological services under Medicare.

HOW TO APPLY : Please submit your application including a copy of your CV and a cover letter outlining what interests you about the position and addressing the designated criteria.

Please note that interviews will be conducted as appropriate applications are received.

Should the right applicant be found prior to the expiration of the advertisement, no further interviews will be arranged.

If you have any questions about the role, please get in touch at