Van Dough is launching a brand-new store at Victoria Point, and we're looking for an experienced and proactive Manager to lead this exciting venture. If you're a results-driven leader with a passion for quality service and a knack for inspiring teams, this is your opportunity to make an impact from day one.
As the Store Manager, you'll be responsible for overseeing all aspects of the Van Dough store's operations. This is a hands-on management role where you'll balance administrative responsibilities with front-line support, ensuring both the team and the store meet our high standards. Your focus will be on delivering a memorable customer experience, achieving sales targets, and fostering a positive work environment.
Key ResponsibilitiesOperational LeadershipOversee day-to-day store operations, ensuring efficiency, high-quality service, and a well-organized workspace.Team ManagementRecruit, train, and develop FOH team members, setting clear expectations and fostering a collaborative, supportive environment.Customer ExperienceMaintain Van Dough's service standards, handling escalated customer inquiries and creating a welcoming atmosphere.Sales and TargetsDrive sales by analyzing performance metrics, implementing promotional activities, and working with the team to achieve revenue goals.Inventory and Stock ControlManage stock levels and liaise with suppliers to ensure product availability while minimizing waste.Quality ControlEnsure all products meet presentation and freshness standards, including overseeing coffee quality and consistency.Financial AccountabilityOversee cash management, handle end-of-day reconciliations, and maintain accurate records for sales, expenses, and budgets.Health and Safety ComplianceEnsure the store complies with all health, safety, and food handling regulations, creating a safe environment for customers and staff.What We're Looking ForProven experience in retail or food service managementexperience in bakery or café management is a plus).Strong leadership skillswith a history of managing, training, and motivating teams.Exceptional customer service focuswith the ability to address issues calmly and professionally.Results-oriented mindsetwith the drive to meet and exceed sales targets.Organizational and multitasking skillsto handle a fast-paced environment effectively.Financial acumenwith experience in budgeting, cash handling, and reporting.Passion for quality and consistencyespecially in food and beverage presentation and preparation.Flexibility to work varied shifts, including weekends and public holidays.Why Join Van Dough?Opportunity to lead the opening of a new, exciting bakery store within a growing brand.Competitive salary with potential for performance-based incentives.Supportive work environment with a focus on professional growth and team success.Flexibility and autonomy in managing a dynamic team and operation.Lead Van Dough's new chapter at Victoria Point and make your mark in a growing company!Job TypesFull-time, Part-time, Casual, ApprenticeshipPay : $48,313.45 - $79,926.70 per year
BenefitsEmployee discountSchedule :
10 hour shift8 hour shiftAfternoon shiftDay shiftMonday to FridayMorning shiftShift workSupplementary Pay :
Christmas bonusPerformance bonusExperienceRetail management : 1 year (required)Work Authorisation :
Australia (required)Work Location : In person