Administrative Officer

Location : Melbourne | Northern Metropolitan

Job type : Not provided

Organisation : The Royal Women's Hospital

• Salary
• Salary not specified

Occupation : Administration / Secretarial, Health and Allied Health, Medical, Nursing

Reference : 25120

The Royal Women's Hospital (the Women's) has provided health services to women and newborn babies in Victoria since 1856 and is now Australia's largest specialist women's hospital. The Women's is recognised as a leader in its field, with expertise in maternity services and the care of newborn babies, gynaecology, assisted reproduction, women's health and cancer services

The Administrative Officer delivers a professional and caring customer focused service, often as the first point of contact and communication for arriving patients, their families and other visitors, including external agencies. The Administrative Officer will be responsible for the quality, effective and efficient clerical, receptionist and administrative functions of the Social Work Department and WADS in the hospital. The Administrative Officer will support the work of the Social Work and WADS Managers and Team Leaders.

The Administrative Officer is responsible for the provision of excellent customer service. They are responsible for ensuring a friendly welcome and prompt response for patients, families and visitors to the Women's Counselling and Support offices. They are responsible for ensuring a sensitive, confidential and efficient point of contact and referral for patients who attend WADS, Social Work, Badjurr-Bulok Wilam Spiritual Care, the Family Accommodation Service, the Family and Reproductive Rights Education Program [FARREP], the Sexual Assault Crisis Line [SACL] and Abortion and Contraception Services. The Administrative Officer will facilitate collaborative relationships with other hospital departments, ensuring the efficient management and maintenance of administrative systems and providing administrative support to Social Work and WADS staff.

Your duties will include (but are not limited to) the following :

When you join the Women's you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the exceptional in your everyday.

We are proudly Breastfeeding Association accredited. The Women's is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women / family violence matters.

Please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.

In line with the Health Services Amen