Business Support Officer [Operations] - Volunteer

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

QFES frontline operations support services leads the department's strategic operational capacity and capability framework and vision, driving performance and providing the tools and systems for frontline service delivery, staff and volunteers and works closely with other public safety agencies to ensure the operational planning and policy enhances the capability of its people, services, technologies and equipment to ensure they are contemporary, agile and able to meet the service delivery needs of Queensland communities.

The Business Support Officer [Operations], will be a key member of the team providing efficient, effective and confidential administrative support to meet the functions of the business unit. You will support staff, set priorities and monitor workflows to undertake work across a broad range of service delivery activities. You will assist staff through the provision and coordination of human resource and finance administration, information management, documentation control, diary management and / or secretariat duties, as required, including monitoring for compliance for the successful delivery of activities to meet work area objectives.

Key requirements

Highly desirable requirements

• Government purchasing (Level 1).
• Knowledge or experience in the use of human resource, finance systems (i.e. SAP / Aurion) and document management systems and reporting.

Special requirements

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to :

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role :

Leadership Competency Stream - Individual Contributor (leading self)

Vision

Results

Accountability

Once you join us we will want you to exemplify the QFES shared values :