Receptionist

Our innovative health clinic is looking for a dedicated casual receptionist that can work alternating AM and PM shifts to handle client-facing duties as well as general office management. We are looking for an enthusiastic, positive, and organised receptionist to join our team.

• About the role
• Welcoming patients and visitors, answering the telephone and dealing with enquiries.
• Processing payments and HICAPS Healthcare rebates - experience with HICAPs (desirable but NOT essential)
• Booking Patients appointments using Cliniko and rescheduling practitioners' appointments as and when required (previous experience with Cliniko desirable but NOT essential)
• Assisting Patients with completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
• Maintaining confidentiality at all times
• Requesting reports from other medical establishments.
• Proactively working to increase leads and monitor feedback and managing the acquisition of new clients from our associated partners.
• Contribution to social media content
• Keeping a clean ad tidy reception, waiting area, and kitchen
• Upkeep of the clinic and treatment rooms, including emptying bins, rotating towels, candles / diffusers, making tea, filling water cooler
• Faxing, scanning, filing, and mailing,
• General office : ordering stationery, clinic supplies
• Essential skills and Expertise
• Current Customer service experience
• Advanced communication skills
• Attention to detail, multitasking and able to prioritise
• Hands on attitude and able to multitask
• Some sales, marketing, and social media experience
• Benefits and Perks
• A relaxed and fun environment in which we treat our staff like family.
• Discount on ALL of our services and recovery technologies and free coffee!.
• Job Type
• Casual

Pay : $32.00 per hour

Expected hours : No less than 12 per week

• Benefits
• Employee discount

Schedule :

• Afternoon shift
• Monday to Friday
• Morning shift
• Weekend availability

Work Authorisation :

• Australia (preferred)

Work Location : In person