Principal Engineer - Salesforce (Prm / Crm)

Principal Engineer - Salesforce (PRM / CRM) LAB3 Canberra, Australian Capital Territory, Australia

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We have a fully remote contract / perm opportunity for a Senior Saleforce Specialist to be based in either Australia or New Zealand. Lead the design, development, and implementation of complex solutions across critical enterprise systems, focusing on Salesforce PRM / CRM, API integrations, business automation, and partner authentication migration from Auth0 to Azure AD. This role will drive efficiency, scalability, and security, enabling operational improvements and strategic growth.

The Role

Salesforce PRM / CRM : Lead advanced configuration and customization of Salesforce Partner Relationship Management (PRM) and Sales Cloud, focusing on partner lifecycle management, tiering, lead distribution, and CRM enhancements. Partner Portal Development : Design and develop personalized partner portals using Salesforce Experience Cloud, leveraging Lightning Web Components (LWC). Automation : Architect and implement sophisticated automation for partner processes, Market Development Funds (MDF), lead distribution, and deal registration within Salesforce. API Integration : Design and manage robust REST and SOAP APIs, ensuring seamless data exchange between Salesforce, LMS, and other enterprise systems. System Integration : Apply enterprise integration patterns to ensure scalability and maintainability of complex integrations. Authentication Migration : Lead the migration of partner authentication systems from Auth0 to Azure AD B2C, ensuring smooth user transition and integration with Salesforce PRM and LMS. Business Process Automation : Collaborate with Business Operations to automate software license tracking, billing, and other business functions using Salesforce Flow and external platforms

The Perfect Candidate

8-10 years of hands-on experience in enterprise systems architecture, focusing on Salesforce PRM, CRM, API integrations, and identity management. Expertise in Salesforce platform configuration, LWC development, and complex automation using Salesforce Flow and Apex. Proficiency in designing and managing RESTful and SOAP APIs, with experience in integration platforms like MuleSoft. In-depth knowledge of identity management systems, particularly Azure AD B2C and Auth0, with experience in migration strategies and user data management. Strong experience in business systems analysis and automation, particularly around software license management and billing systems. Self-motivated, proactive, results-oriented, strategic thinker- with excellent communication skills : & the ability to articulate complex technical concepts to both technical and non-technical stakeholder.

What's in it for you?

Contribute to the success of products that are making their mark on the global stage, at helping enterprise customers modernise and digitise. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power of cloud computing. #thinkahead Work with some of the industry's leading tech professionals - we are proud to have some of the best on this global team. #teamup Thrive in a team that is always learning, always innovating and making waves on a global scale. #standout Be part of a supportive working environment that values inclusion, flexibility, diversity and differences. #betrue Ultimately, we will help you to fear less and achieve more in a fast paced, innovative and cool environment - are you ready to accept the challenge? #fearlessachievemore Flexible, remote work. Work from anywhere in Australia or NEw Zealand! #flexit

Apply now!

Altra is an equal opportunity employer. We're committed to building an inclusive and high-performing team. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at LAB3 by 2x

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