Logistics Coordinator

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Reporting to the Warehouse Operations Manager, you will ensure stock accuracy and availability across our warehouse network, enabling optimal customer service and supply chain performance. This is a critical role for delivering inventory integrity, improving logistics processes, and helping us meet key commercial targets.

What you will be accountable for?

• Maintain accurate inventory levels across all warehouses in line with company policy
• Ensure sufficient stock is held to meet all customer requirements
• Drive 100% OTIF (on-time in-full) delivery target through strong order management
• Process customer stock returns within 24 hours
• Collaborate with 3PL partners to address inventory queries and discrepancies
• Support reporting and analytics to improve service, inventory integrity, and cost
• Manage, complete and report on warehousing and transport controls
• Conduct regular warehouse audits as per BAT’s stock management policy
• Minimise unsaleable stock and coordinate timely re-export programs
• Prioritise inbound containers and proactively manage out-of-stock (OOS) scenarios
• Act as first point of contact for logistics queries from internal teams and customer service

Knowledge, Skills and Experience

What we offer you?

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and / or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.