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Medical Receptionist & Administration Assistant

Medical Receptionist & Administration Assistant

AvantPerth, Australia
5 days ago
Job description

About The Role

Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialist, as well as general and surgical practices, by providing off-site administration and practice management services. Due to continued growth, we have a fantastic full-time opportunity for a compassionate and efficient Medical Receptionist now available in our Perth office.

This is a full-time permanent opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for several different medical and specialist practices.

Benefits of working for Avant

  • Career progression opportunities and professional development
  • Community engagement opportunities like including volunteering
  • Fun, friendly and motivated team
  • Great work life balance with no weekend or after-hours work

About You

We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors' practices. This position in Perth requires an adaptable and confident person, with a strong drive to provide only the highest quality service.

Medical experience is desirable but not essential.

You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect.

The ability to quickly learn a range of different practice software packages (e.g. Gentu, Clinic to Cloud, among others) will be needed for success in the role.

  • Key duties include
  • Booking and arranging of appointments
  • Managing patient phone enquiries
  • Liaising with patients, providers, hospital staff & referrers
  • Filing and medical administration processes and general office duties on cloud-based platforms
  • To be successful you will have
  • Ability to multi-task effectively with consistent attention to detail
  • Excellent communication skills and professional phone manner
  • Work cohesively within a team but also able to work independently
  • Confident with computers and new technology
  • Strong organisational and time management skills
  • If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.

    Why work at Avant?

  • We value our people by offering an inclusive workplace, career development and internal mobility opportunities.
  • Your development is our priority and we have a variety of learning and development programs that will support you in your career.
  • We offer support to our people via Employee Assistance Program (EAP), Health and wellbeing programs, Tertiary Education Sponsorship and Support.
  • We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
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