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Admissions and Data Coordinator

Admissions and Data Coordinator

Regis Aged CareQueensland, Australia
30+ days ago
Job description

Join us to apply for the Admissions and Data Coordinator role at Regis Aged Care .

Get AI-powered advice on this job and more exclusive features.

Real impact you can feel good about

Join our passionate team dedicated to making a meaningful impact on the lives of older Australians. We’re one of the biggest providers, leading the way in providing personalised and respectful care that embraces the experience of ageing.

Description and requirements

We support over 9,500 residents and clients across private and residential aged care homes, retirement living, day therapy, and day respite centres. The work we do positively impacts the lives of older people and their families. It’s work you can feel good about.

The opportunity

The Admissions and Data team plays a vital role at the National Office, supporting residential admissions, creating accurate resident agreements, governance and compliance related to fees and room pricing, and reporting and funding activities.

The Admissions and Data Coordinator is a leadership role that manages the daily functions of the Admissions and Data Specialist team. The role involves delivering customer service excellence, following robust processes, ensuring compliance with relevant rules and regulations, supporting stakeholders, and providing expert advice. It also includes strategic initiatives for continuous improvement of systems and processes to enhance team effectiveness and efficiency.

Key Responsibilities

  • Leading the team in Resident Admissions activities
  • Managing Residential Fees and Bed Portfolio
  • Providing education, training, and planning
  • Ensuring governance, compliance, reporting, and funding adherence
  • Leading service delivery excellence

What You'll Bring

  • At least 2 years’ experience leading a high-performing, agile team
  • At least 2 years’ experience in Residential Aged Care or Home Care
  • Experience with admissions, fees, and financial processes
  • High attention to detail and accuracy
  • Strong interpersonal and communication skills
  • Ability to adapt and multi-task
  • Proficiency in Microsoft Office Suite
  • Excellent customer service and relationship skills
  • Effective communication across all organizational levels
  • High computer literacy
  • Current police check
  • Availability for a balanced mix of face-to-face and remote work
  • What We Offer

    We foster a supportive, respectful, and inclusive environment that values your wellbeing and professional growth. Benefits include flexible working arrangements, personal development opportunities, career pathways across Australia, salary packaging, wellbeing discounts, and recognition programs.

    Additional Information

    To work in aged care, you must provide satisfactory background checks, vaccination proof, and relevant certifications.

    Job Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industry : Hospitals and Health Care
  • J-18808-Ljbffr

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