Collections Account Manager

Salary of $75k plus Super and Monthly Bonuses Based in the Perth CBD - close to public transport Hybrid Work from Home and Office Are you a proactive professional with strong negotiation skills and a passion for delivering exceptional customer service?

We are seeking a highly motivated Collections Account Manager to join a friendly and high-performing team based in Perth's CBD.

This is a fantastic opportunity to manage a diverse portfolio of commercial debtors within a supportive environment that values growth, initiative, and work-life balance.

Once trained, you'll enjoy the flexibility of working from home every Thursday and Friday.

Key Responsibilities : Manage a portfolio of commercial accounts with overdue balances Negotiate payment arrangements and build effective repayment plans Deliver outstanding customer service and maintain strong client relationships Oversee and manage the legal debt recovery process Draft court documents and enforce judgments as required Monitor and update matters using litigation tools and internal systems Achieve revenue targets and maintain service excellence Complete regular reports and performance tracking About You : To be successful in this role, you will have : Experience in debt recovery, preferably in a commercial collections setting Strong communication, negotiation, and problem-solving skills Knowledge of relevant legislation (Privacy, UCCC) and regulatory requirements Proficiency in MS Word and Excel (intermediate level) A positive, proactive, and team-oriented attitude Previous experience in litigation or drafting court documentation is highly desirable What's in it for You?

Work in a respected company with strong client relationships Flexible hybrid working model – 2 days WFH after training Collaborative and inclusive team environment Clear path for growth and development in credit and collections Ready to take the next step in your collections career?Click Apply Now or email your resume directly to Megan at

• with any questions.