Beauty Advisor

Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

We are currently recruiting for a Beauty Advisor for our Fragrance and Beauty Boutique in Chermside. This opportunity will be part time (approximately 25 hours per week).

ABOUT THE JOB

The Beauty Advisor creates a unique and memorable experience for each client, at every moment and at every point of sale. Combined with passion for the client, the Beauty Advisor is an artist who contributes to the Brand image and helps to build retail leadership.

WHAT YOU NEED TO KNOW ABOUT THE ROLE

As a Beauty Advisor, you will leverage you warmth and authenticity to build long-lasting and meaningful relationships with clients, fostering loyalty and connection whilst making it your mission to exceed the client's expectations in a way that only CHANEL can. ​

Key responsibilities :

Creating a memorable client-experience, for each client and building long-lasting relationships.

Client consultations & understanding the clients’ needs and provide solutions utilising your product knowledge.

Achievement of sales targets and business KPIs across all categories in line with company benchmarks.

Upholding the exceptional in-store experience and store presentation that Chanel is regarded for worldwide.

WHAT IMPACT YOU CAN CREATE AT CHANEL

As a Beauty Advisor, you will create a unforgettable and exceptional client experience, elevating the brand's reputation and fostering long-term client relationships.

YOU ARE ENERGIZED BY

Success in this role requires a strong client experience mindset, excellent communication skills, and the ability to thrive in a dynamic environment. You should enjoy developing client relationships, driving sales, and staying updated on industry trends.

WHAT YOU WILL BRING

Proven experience within the luxury cosmetics retail industry.

Strong sales skills and demonstrated ability to achieve and exceed all company KPIs and benchmarks.

Excellent people skills, including the ability to deliver exceptional customer service across a wide customer demographic.

Impeccable grooming and personal presentation in line with Chanel guidelines.

Flexibility and availability to work a varied roster in line with store trading hours, including regular early morning and late-night trading and weekends.

Qualification in Makeup Artistry is highly desired.

WHAT CHANEL CAN OFFER YOU

In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.