Customer Service Representative

1 week ago Be among the first 25 applicants

The Role The Customer Service Representative plays a key role in supporting the effective day-to-day running of our branches. This is a fixed-term role, covering parental leave, expected to run for approximately 12 months. You will be the first point of contact for all enquiries from customers and sub-contractors via phone, email, or in person, ensuring a seamless customer experience.

You will manage communication between our subcontractors, warehousing staff, stock controllers, and external companies, utilizing our systems to track stock, create hire agreements with customers, and process payments. The Customer Service Representative must be able to work in a fast-paced environment and have a polite and professional phone manner.

You Are proactive and diligent with a strong desire to learn and grow - training will be provided, even if you lack experience in the hire industry.Thrive in a fast-paced environment.Ability to adapt to new software systems.Intermediate Microsoft Office Suite skills, with high attention to detail.Strong communication and customer service abilities.Excellent organization and time management skills.Ability to work both autonomously and as part of a team.Capable of prioritizing tasks and applying a problem-solving mindset.The Perks Ready Industries offers competitive remuneration and opportunities for growth. While this is a fixed-term parental leave cover role, you will gain valuable experience in a fast-paced and supportive environment. We also provide access to an Employee Assistance Program for all staff.

About Us Ready Industries is a recognized multinational company that includes successful businesses such as 1300TempFence, SiteHQ, 1300SiteCam, 1300Hoarding, SignageHQ, and The Portable Toilet Company. With over 25 years of industry experience, we have become the leading site solutions provider in Australasia, specializing in temporary fence hire and sales across various sectors including infrastructure, civil, industrial, commercial, residential, and events.

Our Mission We are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products, and processes, so we can GO out there and deliver the best customer experience.

If you would like more information, please reach out today. Our friendly team will be in touch.

Seniority levelEntry levelEmployment typeFull-timeJob functionAdministrativeIndustriesConstructionReferrals increase your chances of interviewing at 1300TempFence by 2x

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