Vendor Governance Manager

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Vendor Governance Manager – Sydney, Australia Company Profile : Verizon Connect is guiding a connected world on the go by automating, optimising and revolutionising the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SAAS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a startup environment with the resources, operational excellence, and brand recognition of an established tech giant.

Role Description : The Vendor Governance Manager is responsible for establishing and maintaining a robust governance framework to manage third-party vendors, ensuring compliance with internal policies, contractual obligations, regulatory requirements and cost optimization. This role is critical in mitigating vendor-related risks and enhancing performance, transparency, and accountability across the vendor lifecycle.

This role oversees the governance of our outsource partners as well as the install partner landscape across Australia and New Zealand.

The focus for vendor governance responsibilities includes but are not limited to :

Develop and manage the enterprise vendor governance framework, policies, and procedures. Lead vendor onboarding, offboarding, transition planning and due diligence processes in collaboration with sourcing, legal, and business units. Monitor, evaluate and manage vendor performance against contractual service levels (SLAs) and key performance indicators (KPIs). Conduct regular vendor reviews and risk assessments, including operational, financial, and reputational risks. Coordinate with GCS functional leaders to ensure proper contract management and delivery of desired business outcomes. Own vendor risk management, ensuring adherence to regulatory and corporate standards. Facilitate vendor governance committees / business reviews and prepare reporting materials for leadership. Identify opportunities to optimize vendor relationships, reduce costs, and improve service delivery. Track and resolve vendor issues or escalations in a timely and structured manner. Build and maintain vendor data and documentation. Skills and Experience : You'll need to have :

Bachelor's degree or experience in vendor management, governance, or procurement. Ability to work with and analyse large sets of data efficiently & effectively Strong understanding of third-party risk management frameworks and regulatory requirements. Experience with vendor management systems and governance tools. Excellent communication, negotiation, and stakeholder management skills. Analytical mindset with strong attention to detail and organizational skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Even better if you have :

Understanding or experience with auto-electrical installations / GPS tracking A strong desire to learn and upskill Certification in risk, procurement, or compliance (e.g., CTPRP, CRVPM, CPSM, CISM) is a plus Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Supply Chain Industries Technology, Information and Media Referrals increase your chances of interviewing at XML International by 2x

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