Posted : 06 / 06 / 2025
Closing Date : 23 / 06 / 2025
Location : Sydney
Job Category : Banking and Financial Services,Insurance & Superannuation
Your new roleWe're seeking a proactive and collaborative
Reporting Analystto deliver data analytics and insights that drives strategies for improved outcomes for the CSC and our customers.This role will play an important part in supporting the Senior Reporting Analysts with monitoring, analysing and interpreting operational trends through scheduled monthly and quarterly reports. It will also be pivotal in the development of research and analytics deliverables using appropriate data analysis, visualisation and presentation techniques.
If you're excited to be a part of a high preforming team with the opportunity to grow your skills, influence the business and contribute to customer excellence, we encourage you to apply.
Key responsibilitiesManage and enhance existing dashboards and reports across platforms likeTableauSalesforce and GenesysAssist the Senior Reporting Analysts with time-sensitive and core operational reporting activitiesPartner with internal and external stakeholders to interpret business needs and design fit-for-purpose reporting solutionsBuild operational and management reports that track key performance indicators and operational metricsSupport data analysis, trend identification and insight generation to inform strategic decisionsCommunicate complex technical concepts and insights clearly to non-technical audiences across the businessWhat you need to excelYou must be an Australian Citizen or Permanent ResidentMinimum 2 years data analysis and insight experienceTertiary qualifications in economics, statistics, mathematics, engineering, science, information technology or computer science highly desiredProficiency in Tableau for building and maintaining interactive dashboardsProven experience in uncovering trends and patterns in data to generate actionable insightsStrong communication skills with the ability to translate data into meaningful insightA genuine and collaborative team player who contributes positively to team dynamicsFamiliarity with contact centre operations, telephony systems and workforce management software would be advantageousWhat you'll get in return12-month fixed term role with flexible / remote working arrangementsOpportunity to help transform the way we approach reporting and data-driven storytelling across the organisationUse your insights to shape strategic outcomes and influence decision makingBenefit from CSC's commitment to excellence through the core competency framework which underpins all people processes to foster empowerment, continuous development, recognition, and a collaborative culture, ensuring you have the tools and support necessary to thrive and excel in your role.How do I apply?Applications closeMonday 23 June 2025Please noteAgency submissions will not be considered for this positionWhy CSC? - The drive to make a difference.With over $70B in funds under management, CSC has provided superannuation services to employees of the Australian Government and members of the Australian Defence Force for over 100 years. We are proud to serve those who serve Australia.
Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their financial wellbeing. Through our world-leading investment strategies, we are always growing and improving. That means creating an environment where each and every one of us has the opportunity to strive together for excellence.
More about CSC